2014 Mazda CX-5 recalls and problems

The 2014 Mazda CX-5 has 3 recalls and 377 owner complaints on file with NHTSA; the most reported problem area is electrical system.

2014 Mazda Cx-5
Photo: 2014 Mazda Cx-5 by OSX, Public domain, via Wikimedia Commons
How the 2014 compares
Fewest complaintsMost complaints

Highest complaint count among 15 CX-5 model years — 2nd most.

3recalls
377complaints
7crashes
0fires
6injuries
42,400median miles

Owner complaints filed with NHTSA, not verified and not adjusted for sales. Ranking compares this model's own years only.

Does your car have an open recall?
Recalls apply to specific vehicles. Only a VIN lookup on NHTSA's official site shows whether yours is affected and still unrepaired.
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3 recalls

Structure

Sep 6, 2016 · NHTSA campaign 16V644000 · 580,455 vehicles

Problem: Mazda North American Operations (Mazda) is recalling certain model year 2010-2013 Mazda3 and Mazdaspeed3 vehicles manufactured November 18, 2008, to June 8, 2013, 2012-2015 Mazda5 vehicles manufactured October 26, 2010, to June 22, 2015, 2016 CX-3 vehicles manufactured June 1, 2015, to December 26, 2015, and 2013-2016 CX-5 vehicles manufactured December 15, 2011, to December 26, 2015. On the affected vehicles, the lift gate support struts may corrode, possibly causing the struts to break and/or the lift gate to drop unexpectedly.

Risk: If the lift gate falls unexpectedly, it may hit the user, increasing their risk of injury.

Remedy & notes

Mazda dealers will replace the both lift gate supports, free of charge, however parts are not currently available. The recall began April 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9916H.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Steering

Apr 11, 2016 · NHTSA campaign 16V203000 · 578 vehicles

Problem: Mazda North American Operations (Mazda) is recalling certain model year 2016 CX-3 vehicles manufactured June 1, 2015, to December 2, 2015, 2013-2014 Mazda2 vehicles manufactured July 3, 2013, to August 8, 2014, 2014-2016 CX-5 vehicles manufactured January 19, 2013, to December 2, 2015, and 2013-2015 CX-9 vehicles manufactured December 6, 2012, to July 31, 2015. The lower mounting nuts and bolts that attach the front strut assembly to the steering knuckle may loosen, allowing the steering knuckle to separate.

Risk: If the steering knuckle separates from the strut assembly, it can cause a loss of steering control, increasing the risk of a crash.

Remedy & notes

Mazda will notify owners, and dealers will inspect the lower mounting nuts and bolts that secure the front strut assembly to the steering knuckle. If the bolts are loose, they will be replaced and then correctly tightened, free of charge. The recall is expected to begin May 20, 2016. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9316D.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Fuel System

Feb 3, 2016 · NHTSA campaign 16V064000 · 268,799 vehicles

Problem: Mazda North American Operations (Mazda) is recalling certain model year 2014-2016 Mazda CX-5 vehicles manufactured June 27, 2013, to February 2, 2016. The affected vehicles have a fuel filler pipe that may rupture in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 301, "Fuel System Integrity."

Risk: A rupture of the fuel filler pipe may result in a fuel leak, increasing the risk of a fire.

Remedy & notes

Mazda will notify owners, and dealers will alter the attachment between the fuel filler pipe and the left rear side of the bracket of the fuel filler pipe, free of charge. The recall began on February 25, 2016. Owners may contact Mazda customer service at 1-800-222-5500, option 6. Mazda's number for this recall is 9216B.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall text as published by NHTSA and the manufacturer.

What owners complain about

Owner complaints filed with NHTSA; one complaint can name several areas. Not verified by NHTSA.

Complaints by year filed

2013: 8 complaints20132014: 63 complaints2015: 33 complaints20152016: 28 complaints2017: 39 complaints20172018: 62 complaints2019: 66 complaints2019662020: 13 complaints2021: 30 complaints20212022: 12 complaints2023: 13 complaints20232024: 6 complaints2025: 4 complaints20254

2014 vs. other Mazda CX-5 years

Owner complaints by model year; the darker bar is the 2014. Click a bar to switch year.

Questions

Does the 2014 Mazda CX-5 have recalls?

Yes — NHTSA lists 3 recall campaigns covering the 2014 Mazda CX-5, the latest from Sep 6, 2016 (structure). A recall applies to specific vehicles: enter your VIN at nhtsa.gov/recalls to see whether yours is affected and still open.

What are the most common problems with the 2014 Mazda CX-5?

Owner complaints filed with NHTSA most often mention electrical system (132), visibility (80), unknown or other (58). Complaints are consumer reports and are not verified by NHTSA.