2021 Kia Sorento Hybrid recalls and problems

The 2021 Kia Sorento Hybrid has 2 recalls and 21 owner complaints on file with NHTSA; the most reported problem area is electrical system.

Park outside warning. Owners are advised to park outside and away from buildings until the repair is done, because of a fire risk. Campaign: 22V703000.

How the 2021 compares

High

Fewest complaintsMost complaints

High complaint count among 6 Sorento Hybrid model years — 3rd most.

2recalls

21complaints

0crashes

0fires

0injuries

7,650median miles

Owner complaints filed with NHTSA, not verified and not adjusted for sales. Ranking compares this model's own years only.

Does your car have an open recall?
Recalls apply to specific vehicles. Only a VIN lookup on NHTSA's official site shows whether yours is affected and still unrepaired.

Check your VIN →

2 recalls

Trailer Hitches

Sep 19, 2022 · NHTSA campaign 22V703000 · 70,887 vehicles

Park outside

Problem: Kia America, Inc. (Kia) is recalling certain 2016-2022 Sorento, 2021-2022 Sorento Hybrid (HEV), 2022-2023 Sorento Plug-In Hybrid (PHEV), and 2017-2022 Sportage vehicles equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Kia dealership. Debris and moisture accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.

Risk: A fire while parked or driving can increase the risk of injury.

Remedy & notes

Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will inspect the vehicle, and, as necessary, replace the fuse and/or tow hitch harness module, free of charge. Owner notification letters were mailed August 11, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC249.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Seat Belts

Jun 23, 2022 · NHTSA campaign 22V447000 · 17,199 vehicles

Problem: Kia Motors America (Kia) is recalling certain 2021-2022 Sorento Hybrid and 2022 Sorento Plug-in Hybrid vehicles. In the event of a crash, the front driver-side and/or passenger-side seat belt pretensioner(s) may explode upon deployment.

Risk: An exploding seat belt pretensioner can project metal fragments into the vehicle, striking vehicle occupants and resulting in injury.

Remedy & notes

Dealers will secure the seat belt pretensioners with a cap, free of charge. Owner notification letters were mailed August 17, 2022. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC241. This recall expands and replaces NHTSA recall number 22V-127. Vehicles already repaired under the previous recall will need to have the new remedy completed.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Recall text as published by NHTSA and the manufacturer.

What owners complain about

Electrical System10

Engine10

Unknown or other6

Fuel System2

Trailer Hitches1

Owner complaints filed with NHTSA; one complaint can name several areas. Not verified by NHTSA.

Complaints by year filed

NHTSA investigations

Pedestrian alert sounds

DP22005 · opened Jan 27, 2023 · closed Aug 7, 2023 · led to recall 22V063000

Summary

NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.

2021 vs. other Kia Sorento Hybrid years

Owner complaints by model year; the darker bar is the 2021. Click a bar to switch year.

Questions

Does the 2021 Kia Sorento Hybrid have recalls?

Yes — NHTSA lists 2 recall campaigns covering the 2021 Kia Sorento Hybrid, the latest from Sep 19, 2022 (trailer hitches). A recall applies to specific vehicles: enter your VIN at nhtsa.gov/recalls to see whether yours is affected and still open.

What are the most common problems with the 2021 Kia Sorento Hybrid?

Owner complaints filed with NHTSA most often mention electrical system (10), engine (10), unknown or other (6). Complaints are consumer reports and are not verified by NHTSA.

Is it safe to drive the 2021 Kia Sorento Hybrid?

1 recall advises parking outside because of a fire risk. Only vehicles with the recall open are affected — check your VIN at nhtsa.gov/recalls.