2024 Kia EV9 recalls and problems

The 2024 Kia EV9 has 7 recalls and 212 owner complaints on file with NHTSA; the most reported problem area is electrical system.

Park outside warning. Owners are advised to park outside and away from buildings until the repair is done, because of a fire risk. Campaign: 26V431000.
2024 Kia Ev9
Photo: 2024 Kia Ev9 by Kevauto, CC BY-SA 4.0, via Wikimedia Commons
How the 2024 compares

Too few model years with complaints to compare.

7recalls
212complaints
1crashes
2fires
4injuries
12,000median miles

Owner complaints filed with NHTSA, not verified and not adjusted for sales. Ranking compares this model's own years only.

Does your car have an open recall?
Recalls apply to specific vehicles. Only a VIN lookup on NHTSA's official site shows whether yours is affected and still unrepaired.
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7 recalls

Electrical System

Jul 2, 2026 · NHTSA campaign 26V431000 · 8 vehicles
Park outside

Problem: Kia America, Inc. (Kia) is recalling certain 2022-2024 EV6 and 2024 EV9 vehicles. The high voltage battery cells may contain misaligned electrodes, which can lead to a fire while parked or driving.

Risk: A fire increases the risk of injury.

Remedy

Owners are advised to park outside and away from structures and limit their charge to a maximum of 80% until the recall repair is complete. Dealers will replace the high voltage battery system assembly, free of charge. Owner notification letters are expected to be mailed August 7, 2026. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC375. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning July 17, 2026.

Seats

Dec 20, 2024 · NHTSA campaign 24V962000 · 22,883 vehicles

Problem: Kia America, Inc. (Kia) is recalling certain 2024-2025 EV9 vehicles. The second- and third-row seat mounting bolts may be missing.

Risk: Seats without mounting bolts may not properly restrain an occupant, increasing the risk of injury.

Remedy & notes

Dealers will inspect and install mounting bolts as necessary free of charge. Owner notification letters were mailed January 24, 2025. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC329.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Electrical System

Oct 10, 2024 · NHTSA campaign 24V757000 · 14,163 vehicles

Problem: Kia America, Inc. (Kia) is recalling certain 2024-2025 EV9 vehicles. Due to a software error, the instrument panel screen may fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."

Risk: An instrument panel screen that fails to display critical safety information, such as the speedometer or warning lights, can increase the risk of a crash.

Remedy & notes

The instrument cluster software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed October 25, 2024. Owners may contact Kia Customer Service at 1-800-333-4542. Kia's number for this recall is SC326.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Parking Brake

Sep 17, 2024 · NHTSA campaign 24V693000 · 12,400 vehicles

Problem: Kia America, Inc. (Kia) is recalling certain 2024 EV9 vehicles. A software error may cause the remote smart parking assist feature, which allows the operator to remotely move the vehicle, to miscalculate stopping distances.

Risk: A remote smart parking assist feature that miscalculates stopping distances may increase the risk of a crash.

Remedy & notes

Dealers will update the integrated electronic brake software, free of charge. Owner notification letters were mailed October 4, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC324.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Structure

Jun 4, 2024 · NHTSA campaign 24V400000 · 2,401 vehicles

Problem: Kia America, Inc. (Kia) is recalling certain 2024 EV9 vehicles. The headliner may not adequately protect passengers from impact in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 201, "Occupant Protection In Interior Impact."

Risk: A headliner with inadequate impact protection increases the risk of injury during a crash.

Remedy & notes

Dealers will replace the impact absorbing plates mounted on the headliner, free of charge. Owner notification letters were mailed July 30, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC317.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Seat Belts

May 14, 2024 · NHTSA campaign 24V338000 · 4 vehicles

Problem: Kia America, Inc. (Kia) is recalling certain 2024 EV9 vehicles. The front passenger seat belt retractor cover may not be secured properly, which can cause the front passenger seat belt automatic locking retractor (ALR) and emergency locking retractor (ELR) to not operate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 208, "Occupant Crash Protection" and 209, "Seat Belt Assemblies."

Risk: A seat belt retractor that does not operate as intended increases the risk of injury in a crash.

Remedy & notes

Dealers will replace the front passenger seat belt assembly, free of charge. Owner notification letters were mailed June 5, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC312.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Power Train

Apr 16, 2024 · NHTSA campaign 24V271000 · 8 vehicles

Problem: Kia America, Inc. (Kia) is recalling certain 2023 Niro EV and 2024 EV9 vehicles. The differential gear bolts in the gear drive unit may not be tightened properly, which can result in a loss of drive power or cause the differential to lock up.

Risk: A loss of drive power or differential lock up can increase the risk of a crash.

Remedy & notes

Dealers will replace the gear drive unit, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC308.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Recall text as published by NHTSA and the manufacturer.

What owners complain about

Owner complaints filed with NHTSA; one complaint can name several areas. Not verified by NHTSA.

Complaints by year filed

2024: 117 complaints20241172025: 70 complaints20252026: 25 complaints202625

NHTSA investigations

Windshield Wiper Failure

PE25004 · opened Apr 29, 2025 · closed Mar 11, 2026
Summary

On April 29, 2025, NHTSA’s Office of Defects Investigation (ODI) opened this Preliminary Evaluation (PE25004) to investigate inoperative windshield wipers in model year (MY) 2024-2025 Kia EV9 vehicles. The complaints report windshield wipers that malfunction while driving, when snow and/or ice accumulates on or at the bottom of the windshield or in the cowl. ODI further received videos and photographs that depict relatively small amounts of snow and/or ice accumulation that leads to the wipers’ malfunction. Inoperative windshield wipers could reduce driver visibility during inclement weather and increase the risk of a crash. ODI identified 7 Vehicle Owners Questionnaires (VOQs) related to this investigation. Five VOQs describe inoperative windshield wipers due to snow and/or ice accumulation. Two other VOQs describe other malfunctioning windshield wipers including snow build-up on the blades and an odor of overheating. The wipers are equipped with thermal overload protection designed to limit overheating of the wiper motor. Further, consumers describe windshield wipers that temporarily stop working when they are not able to clear the windshield. This may happen when the wipers stop before the parked position in the cowl at the bottom of the windshield. In January 2026, Kia informed ODI that it will conduct a Product Improvement Campaign with owner notification for approximately 47,000 MY 2024-2026EV9 vehicles.The campaign includes a hardware change to the passenger-side w…

2024 vs. other Kia EV9 years

Owner complaints by model year; the darker bar is the 2024. Click a bar to switch year.

Questions

Does the 2024 Kia EV9 have recalls?

Yes — NHTSA lists 7 recall campaigns covering the 2024 Kia EV9, the latest from Jul 2, 2026 (electrical system). A recall applies to specific vehicles: enter your VIN at nhtsa.gov/recalls to see whether yours is affected and still open.

What are the most common problems with the 2024 Kia EV9?

Owner complaints filed with NHTSA most often mention electrical system (104), unknown or other (39), forward collision avoidance (26). Complaints are consumer reports and are not verified by NHTSA.

Is it safe to drive the 2024 Kia EV9?

1 recall advises parking outside because of a fire risk. Only vehicles with the recall open are affected — check your VIN at nhtsa.gov/recalls.