2014 Keystone Montana-Mountaineer recalls and problems

The 2014 Keystone Montana-Mountaineer has 1 recall and 5 owner complaints on file with NHTSA; the most reported problem area is structure.

How the 2014 compares
Fewest complaintsMost complaints

Highest complaint count among 6 Montana-Mountaineer model years — the most of any year.

1recalls
5complaints
0crashes
0fires
1injuries
3,100median miles

Owner complaints filed with NHTSA, not verified and not adjusted for sales. Ranking compares this model's own years only.

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Recalls apply to specific vehicles. Only a VIN lookup on NHTSA's official site shows whether yours is affected and still unrepaired.
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1 recall

Equipment

Apr 23, 2013 · NHTSA campaign 13V155000 · 6,561 vehicles

Problem: Keystone RV Company (Keystone) is recalling certain model year 2013-2014 recreational trailers equipped with Dometic 9100 Power Awnings or Weather Pro awnings, awning serial numbers 306xxxx through 314xxxx, manufactured between February 13, 2013, through April 9, 2013. If the awning installation sequence was not completely followed, the awning motor may unknowningly become damaged. A damaged motor may lead to an unfurling of the awning.

Risk: If the awning unfurls unexpectedly either in transit or while parked, it may increase thre risk of personal injury or a crash.

Remedy & notes

Keystone will notify owners and dealers will replace the awning motor, free of charge. The recall began on May 7, 2013. Owners may contact Keystone at 1-866-425-4369. Keystone's campaign recall number is 13-193.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall text as published by NHTSA and the manufacturer.

What owners complain about

Owner complaints filed with NHTSA; one complaint can name several areas. Not verified by NHTSA.

NHTSA investigations

Emergency Exit Obstruction

PE15018 · opened May 1, 2015 · closed Jul 21, 2015 · led to recall 15V409000
Summary

The Office of Defects Investigation (ODI) received a complaint of a partially obstructed emergency exit window on a 2014 Montana trailer manufactured by Keystone RV which alleged the roof ladder impeded full opening of one of the two rear emergency exit windows.ODI notes that these trailers are equipped with as many as three (3) emergency exits, often including the window adjacent to the rear window in question.ODI further notes that Federal Motor Vehicle Safety Standards (FMVSS) do not apply to this case, as no emergency exits are required for this vehicle.However, the window is clearly marked as an emergency exit, yet may not function as one.Misleading signage may lead to a delay in occupant egress and pose an undue risk to safety.Keystone's recall (15V-409) to remove the label marking the window as an emergency exit or to replace the window will eliminate the risk of an occupant mistaking the subject window as an emergency exit and result in one of the functioning emergency exits being used.Keystone's actions resolve the issue raised by this investigation and therefore this investigation is closed.The ODI reports cited in this investigation can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification number:10692688. Note:Complaint number 10583668 was erroneously associated with this investigation when opened.

2014 vs. other Keystone Montana-Mountaineer years

Owner complaints by model year; the darker bar is the 2014. Click a bar to switch year.

Questions

Does the 2014 Keystone Montana-Mountaineer have recalls?

Yes — NHTSA lists 1 recall campaign covering the 2014 Keystone Montana-Mountaineer, the latest from Apr 23, 2013 (equipment). A recall applies to specific vehicles: enter your VIN at nhtsa.gov/recalls to see whether yours is affected and still open.

What are the most common problems with the 2014 Keystone Montana-Mountaineer?

Owner complaints filed with NHTSA most often mention structure (3), engine (1), service brakes (1). Complaints are consumer reports and are not verified by NHTSA.