2020 Keystone Hideout recalls and problems

The 2020 Keystone Hideout has 5 recalls and 2 owner complaints on file with NHTSA; the most reported problem area is equipment.

How the 2020 compares

High

Fewest complaintsMost complaints

High complaint count among 8 Hideout model years — 3rd most.

5recalls

2complaints

1crashes

1fires

0injuries

2,500median miles

Owner complaints filed with NHTSA, not verified and not adjusted for sales. Ranking compares this model's own years only.

Does your car have an open recall?
Recalls apply to specific vehicles. Only a VIN lookup on NHTSA's official site shows whether yours is affected and still unrepaired.

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5 recalls

Equipment

Sep 13, 2021 · NHTSA campaign 21V708000 · 95,885 vehicles

Problem: Keystone RV Company (Keystone) is recalling certain 2019-2021 Dutchmen Aspen Trail, Coleman, Keystone Cougar, Bullet, Passport, Hideout, Springdale, Sprinter, 2019 Keystone Impact, Fuzion, Residence, Retreat, Summerland, and Dutchmen Kodiak recreational vehicles, equipped with Winntec model 6020 two-stage propane regulators. The regulator may fail, causing an increase in propane pressure.

Risk: Increased propane pressure can enlarge the flames in gas appliances, increasing the risk of a fire.

Remedy & notes

Dealers will replace the regulator and test the propane system for leaks, free of charge. Owner notification letters mailed February 25, 2021. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 21-414.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Equipment

Jun 4, 2021 · NHTSA campaign 21V427000 · 10,455 vehicles

Problem: Keystone RV Company (Keystone) is recalling certain 2019 Keystone Bullet, Sprinter, and 2020 Keystone Hideout vehicles equipped with a Winntec model 6020 two-stage propane regulator. The regulator may fail, causing an increase in propane pressure.

Risk: Increased propane pressure can enlarge the flames in gas appliances, increasing the risk of a fire.

Remedy & notes

Dealers will replace the regulator and test the propane system for leaks, free of charge. Owners were notified of the defect on August 4, 2021. A final owner letter was mailed January 12, 2022. Owners may contact Keystone customer service at 1-866-425-4369.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Suspension

Oct 2, 2020 · NHTSA campaign 20V606000 · 10 vehicles

Problem: Keystone RV Company (Keystone) is recalling certain 2020 Hideout 290LHS recreational trailers. These vehicles were incorrectly built with 3500 pound axles and ST205/75R14D tires and rims rather than the 4400 pound axles and ST225/75R15D tires and rims as specified on the Federal Identification Tag.

Risk: The incorrect axle, tires and rims can result in the operator overloading the trailer, increasing the risk of a crash.

Remedy & notes

Keystone will notify owners, and dealers will replace the incorrect axle, tires, and rims with 4400 pound axles, ST225/75R15D tires and matching rims, free of charge. The recall began October 16, 2020. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 20-388.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Equipment

Feb 25, 2020 · NHTSA campaign 20V105000 · 1,099 vehicles

Problem: Keystone RV Company (Keystone) is recalling certain 2020 Hideout, Springdale, and Crossroads Zinger trailers. The spare tire carrier U-bolts may fail allowing the spare tire carrier and spare tire detach from the vehicle.

Risk: If the spare tire carrier and spare tire detach from the vehicle while in motion, it can become a road hazard and increase the risk of a crash.

Remedy & notes

Keystone will notify owners, and dealers will replace U-bolts, free of charge. The recall began March 6, 2020. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 20-371.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Equipment

Aug 21, 2019 · NHTSA campaign 19V611000 · 67 vehicles

Problem: Keystone RV Company (Keystone) is recalling certain 2019-2020 Hideout 25TH toy haulers. The trailers may be missing the Special Transportation Provision warning label in the garage area.

Risk: If the warning label is missing, occupants may not be cautioned that vehicles and equipment powered by internal combustion engines placed in recreational vehicles can cause carbon monoxide poisoning or asphyxiation, which could result in death or serious injury. The flammable liquids used to power these items can cause a fire or explosion, which can result in death or serious injury.

Remedy & notes

Keystone will notify owners, and dealers will provide the Special Transportation Provision warning labels, free of charge. The recall began on September 3, 2019. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 19-359.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall text as published by NHTSA and the manufacturer.

What owners complain about

Equipment1

Wheels1

Owner complaints filed with NHTSA; one complaint can name several areas. Not verified by NHTSA.

2020 vs. other Keystone Hideout years

Owner complaints by model year; the darker bar is the 2020. Click a bar to switch year.

Questions

Does the 2020 Keystone Hideout have recalls?

Yes — NHTSA lists 5 recall campaigns covering the 2020 Keystone Hideout, the latest from Sep 13, 2021 (equipment). A recall applies to specific vehicles: enter your VIN at nhtsa.gov/recalls to see whether yours is affected and still open.

What are the most common problems with the 2020 Keystone Hideout?

Owner complaints filed with NHTSA most often mention equipment (1), wheels (1). Complaints are consumer reports and are not verified by NHTSA.