The 2011 Keystone Cougar has 7 recalls and 9 owner complaints on file with NHTSA; the most reported problem area is structure.
How the 2011 compares
High
Fewest complaintsMost complaints
High complaint count among 25 Cougar model years — 5th most.
7recalls
9complaints
0crashes
0fires
0injuries
4,000median miles
Owner complaints filed with NHTSA, not verified and not adjusted for sales. Ranking compares this model's own years only.
Does your car have an open recall? Recalls apply to specific vehicles. Only a VIN lookup on NHTSA's official site shows whether yours is affected and still unrepaired.
Nov 22, 2017 · NHTSA campaign 17V755000 · 1,205,997 vehicles
Problem: Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy & notes
Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Problem: Keystone RV Company (Keystone) is recalling certain model year 2010-2012 Cougar 26SAB and 29RES recreational vehicles manufactured from October 5, 2009, through October 24, 2011. The rear bumper, which holds the spare tire assembly, may experience metal fatigue causing the spare tire to separate from the vehicle.
Risk: Over time, the bumper may fail and/or separate from the vehicle, increasing the risk of personal injury and property damage.
Remedy & notes
Keystone will notify owners, and dealers will install a reinforcement kit free of charge. The safety recall began on September 28, 2012. Owners may contact Keystone at 1-866-425-4369.
Keystone's recall campaign number is 12-178.Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Power Train
Feb 10, 2011 · NHTSA campaign 11V094000 · 469 vehicles
Problem: Keystone is recalling certain model year 2011 cougar and laredo travel trailers. The axles are installed backwards causing a slight reduction in braking torque and shortened brake lining service life.
Original NHTSA wording
KEYSTONE IS RECALLING CERTAIN MODEL YEAR 2011 COUGAR AND LAREDO TRAVEL TRAILERS. THE AXLES ARE INSTALLED BACKWARDS CAUSING A SLIGHT REDUCTION IN BRAKING TORQUE AND SHORTENED BRAKE LINING SERVICE LIFE.
Risk: Over time diminished braking capacity could lead to an increased risk of property damage and/or personal injury.
Original NHTSA wording
OVER TIME DIMINISHED BRAKING CAPACITY COULD LEAD TO AN INCREASED RISK OF PROPERTY DAMAGE AND/OR PERSONAL INJURY.
Remedy & notes
Dealers will inspect the axles to verify the brake wires are on the off-door side. If they are not, the axles will be removed and reversed. This service will be performed free of charge. The safety recall began on February 18, 2011. Owners May contact Keystone customer service at 1-866-425-4369.
Keyston RV safety recall no. 11-162.owners May also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.safercar.gov>http://www.safercar.gov</a> .
Trailer Hitches
Jan 4, 2011 · NHTSA campaign 11V002000 · 1,086 vehicles
Problem: Keystone is recalling certain model year 2010-2011 cougar, laredo and outback travel trailers equipped with lippert component hitch couplers for lack of indentation on the forward edge of the coupler.
Original NHTSA wording
KEYSTONE IS RECALLING CERTAIN MODEL YEAR 2010-2011 COUGAR, LAREDO AND OUTBACK TRAVEL TRAILERS EQUIPPED WITH LIPPERT COMPONENT HITCH COUPLERS FOR LACK OF INDENTATION ON THE FORWARD EDGE OF THE COUPLER.
Risk: If the coupler is lacking the indent it will lead to an increased risk of trailer separation from the hitch ball while towing resulting in property damage and/or vehicle crash.
Original NHTSA wording
IF THE COUPLER IS LACKING THE INDENT IT WILL LEAD TO AN INCREASED RISK OF TRAILER SEPARATION FROM THE HITCH BALL WHILE TOWING RESULTING IN PROPERTY DAMAGE AND/OR VEHICLE CRASH.
Remedy & notes
Owners are asked to inspect the hitch coupler for the correct stamping. If the hitch coupler is not formed correctly arrangements will be made to replace it free of charge. The safety recall began on January 24, 2011. Owners May contact Keystone customer service at 1-866-425-4369.
Keystone safety recall no. 10-156.owners May also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.safercar.gov>http://www.safercar.gov</a> .
Electrical System
Dec 1, 2010 · NHTSA campaign 10V606000 · 2,693 vehicles
Problem: Keystone is recalling certain model year 2011 sprinter, cougar and fuzion travel trailers equipped with siemens and murray one inch plug-in circuit breakers. The "spring clip" plug-in assembly May break or fail to provide sufficient force to maintain a proper electrical connection in the panel board.
Original NHTSA wording
KEYSTONE IS RECALLING CERTAIN MODEL YEAR 2011 SPRINTER, COUGAR AND FUZION TRAVEL TRAILERS EQUIPPED WITH SIEMENS AND MURRAY ONE INCH PLUG-IN CIRCUIT BREAKERS. THE "SPRING CLIP" PLUG-IN ASSEMBLY MAY BREAK OR FAIL TO PROVIDE SUFFICIENT FORCE TO MAINTAIN A PROPER ELECTRICAL CONNECTION IN THE PANEL BOARD.
Risk: This could lead to excessive temperature, arcing or thermal damage at the connection point and potential damage to the panel board's electrical insulation which could lead to fire, property damage, or personal injury.
Original NHTSA wording
THIS COULD LEAD TO EXCESSIVE TEMPERATURE, ARCING OR THERMAL DAMAGE AT THE CONNECTION POINT AND POTENTIAL DAMAGE TO THE PANEL BOARD'S ELECTRICAL INSULATION WHICH COULD LEAD TO FIRE, PROPERTY DAMAGE, OR PERSONAL INJURY.
Remedy & notes
Dealers will inspect the breakers and replace as necessary free of charge. The safety recall began on December 15, 2010. Owners May contact Keystone customer service at 1-866-425-4369.
Keystone safety recall no. 10-152.owners May also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.safercar.gov>http://www.safercar.gov</a> .
Wheels
Nov 23, 2010 · NHTSA campaign 10V597000 · 2,338 vehicles
Problem: Keystone is recalling certain model year 2011 travel trailers equipped with 15" x 6" white spoke or modular design steel wheels with a six hole bolt pattern. Some of the wheels May have inadequate weld penetration between the outer ring and the center plate due to improper plate alignment.
Original NHTSA wording
KEYSTONE IS RECALLING CERTAIN MODEL YEAR 2011 TRAVEL TRAILERS EQUIPPED WITH 15" X 6" WHITE SPOKE OR MODULAR DESIGN STEEL WHEELS WITH A SIX HOLE BOLT PATTERN. SOME OF THE WHEELS MAY HAVE INADEQUATE WELD PENETRATION BETWEEN THE OUTER RING AND THE CENTER PLATE DUE TO IMPROPER PLATE ALIGNMENT.
Risk: There could be a potential wheel failure and wheel loss increasing the risk of a crash, or personal injury.
Original NHTSA wording
THERE COULD BE A POTENTIAL WHEEL FAILURE AND WHEEL LOSS INCREASING THE RISK OF A CRASH, OR PERSONAL INJURY.
Remedy & notes
Keystone will replace the wheels free of charge. The safety recall began on December 15, 2010. Owners May contact Keystone at 1-866-425-4369.
Keystone safety recall no. 10-157.owners May also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.safercar.gov>http://www.safercar.gov</a> .
Equipment
Oct 5, 2010 · NHTSA campaign 10V478000 · 5,459 vehicles
Problem: Keystone is recalling certain model year 2011 recreational vehicles equipped with atwood 35 series range ovens. A potential exists for a small fracture within the line delivering gas to the oven cavity burner. Such a fracture May cause propane gas to leak from the line.
Original NHTSA wording
KEYSTONE IS RECALLING CERTAIN MODEL YEAR 2011 RECREATIONAL VEHICLES EQUIPPED WITH ATWOOD 35 SERIES RANGE OVENS. A POTENTIAL EXISTS FOR A SMALL FRACTURE WITHIN THE LINE DELIVERING GAS TO THE OVEN CAVITY BURNER. SUCH A FRACTURE MAY CAUSE PROPANE GAS TO LEAK FROM THE LINE.
Risk: A propane leak in the presence of an ignition source could result in a fire and/or explosion causing property damage and/or personal injury.
Original NHTSA wording
A PROPANE LEAK IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE AND/OR EXPLOSION CAUSING PROPERTY DAMAGE AND/OR PERSONAL INJURY.
Remedy & notes
Dealers will isolate and perform a drop pressure test on the oven supply tube and if the tube leaks it will be replaced free of charge. The safety recall began on October 27, 2010. Owner May contact Keystone customer service at 1-866-425-4369.
Keystone safety recall no. 10-148.owners May also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.safercar.gov>http://www.safercar.gov</a> .
Recall text as published by NHTSA and the manufacturer.
Owner complaints filed with NHTSA; one complaint can name several areas. Not verified by NHTSA.
Complaints by year filed
2011 vs. other Keystone Cougar years
Owner complaints by model year; the darker bar is the 2011. Click a bar to switch year.
Questions
Does the 2011 Keystone Cougar have recalls?
Yes — NHTSA lists 7 recall campaigns covering the 2011 Keystone Cougar, the latest from Nov 22, 2017 (equipment). A recall applies to specific vehicles: enter your VIN at nhtsa.gov/recalls to see whether yours is affected and still open.
What are the most common problems with the 2011 Keystone Cougar?
Owner complaints filed with NHTSA most often mention structure (3), tires (3), electrical system (1). Complaints are consumer reports and are not verified by NHTSA.
Recalls by Model