2023 Jeep Grand Cherokee 4XE recalls and problems

The 2023 Jeep Grand Cherokee 4XE has 3 recalls and 97 owner complaints on file with NHTSA; the most reported problem area is electrical system.

2023 Jeep Grand Cherokee 4Xe
Photo: 2023 Jeep Grand Cherokee 4Xe by Chanokchon, CC BY-SA 4.0, via Wikimedia Commons
How the 2023 compares
Fewest complaintsMost complaints

High complaint count among 4 Grand Cherokee 4XE model years — 2nd most.

3recalls
97complaints
1crashes
3fires
2injuries
14,000median miles

Owner complaints filed with NHTSA, not verified and not adjusted for sales. Ranking compares this model's own years only.

Does your car have an open recall?
Recalls apply to specific vehicles. Only a VIN lookup on NHTSA's official site shows whether yours is affected and still unrepaired.
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3 recalls

Suspension

Sep 1, 2026 · NHTSA campaign 26V562000 · 328,381 vehicles

Problem: Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Grand Cherokee L, 2022-2023 Jeep Grand Cherokee, and Jeep Grand Cherokee 4XE vehicles. The rear coil springs may be incorrectly installed and detach from the vehicle while driving.

Risk: Rear coil springs that detach from the vehicle while driving increase the risk of a crash.

Remedy

Dealers will replace the rear coil spring lower isolators, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed September 29, 2026. Additional letters will be sent once the final remedy is available. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 89D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on September 9, 2026. This recall replaces NHTSA recall numbers 26V051 and 23V413. Vehicles already repaired under the previous recalls will need to have the new remedy completed.

Engine

Nov 6, 2025 · NHTSA campaign 25V766000 · 117,904 vehicles

Problem: Chrysler (FCA US, LLC) is recalling certain 2023-2025 Jeep Grand Cherokee 4XE and 2024-2025 Jeep Wrangler 4XE Plug-In Hybrid Electric (PHEV) vehicles. Debris inside the engine may cause engine failure, which can result in a loss of drive power and/or an engine compartment fire.

Risk: A loss of drive power increases the risk of a crash, and a vehicle fire can increase the risk of injury.

Remedy

Dealers will install a software update and replace the block or engine as necessary, free of charge. Owner notification letters were mailed beginning May 7, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 78C. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov beginning November 13, 2025.

Electrical System

Sep 27, 2024 · NHTSA campaign 24V720000 · 154,032 vehicles

Problem: Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Wrangler 4XE and 2022-2024 Jeep Grand Cherokee 4XE vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.

Risk: A vehicle fire while parked or driving can increase the risk of injury.

Remedy & notes

This recall is replaced by NHTSA recall number 25V741. Vehicles already repaired under this recall will need to have the new remedy completed. Owners are advised to park outside and away from structures, and not to recharge their vehicles until they are repaired. Dealers will update the high voltage battery pack software and replace the battery pack assembly, if necessary, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed October 11, 2024. Owner notification letters were mailed beginning December 2024. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is 95B. Vehicles in this recall that were previously recalled for the same issue under NHTSA Recall 23V-787 will need to have the new remedy performed.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Recall text as published by NHTSA and the manufacturer.

What owners complain about

Owner complaints filed with NHTSA; one complaint can name several areas. Not verified by NHTSA.

Complaints by year filed

2023: 18 complaints20232024: 58 complaints2024582025: 17 complaints20252026: 4 complaints20264

2023 vs. other Jeep Grand Cherokee 4XE years

Owner complaints by model year; the darker bar is the 2023. Click a bar to switch year.

Questions

Does the 2023 Jeep Grand Cherokee 4XE have recalls?

Yes — NHTSA lists 3 recall campaigns covering the 2023 Jeep Grand Cherokee 4XE, the latest from Sep 1, 2026 (suspension). A recall applies to specific vehicles: enter your VIN at nhtsa.gov/recalls to see whether yours is affected and still open.

What are the most common problems with the 2023 Jeep Grand Cherokee 4XE?

Owner complaints filed with NHTSA most often mention electrical system (47), engine (24), power train (15). Complaints are consumer reports and are not verified by NHTSA.