The 2002 Jayco Firenza has 5 recalls and 1 owner complaint on file with NHTSA; the most reported problem area is service brakes.
How the 2002 compares
Too few model years with complaints to compare.
5recalls
1complaints
0crashes
0fires
0injuries
18,000median miles
Owner complaints filed with NHTSA, not verified and not adjusted for sales. Ranking compares this model's own years only.
Does your car have an open recall? Recalls apply to specific vehicles. Only a VIN lookup on NHTSA's official site shows whether yours is affected and still unrepaired.
Nov 21, 2017 · NHTSA campaign 17V746000 · 49,563 vehicles
Problem: Jayco, Inc. (Jayco) is recalling various 2002-2016 recreational vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V746-9524.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy & notes
Jayco will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Jayco customer service at 1-800-283-8267, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Equipment
Mar 20, 2007 · NHTSA campaign 07V129000 · 130 vehicles
Problem: Certain motor homes equipped with a two-door refrigerator, manufactured by the dometic corporation, May have a defect in the boiler tube. Pressurized coolant solution could be released into an area where an ignition source (gas flame) is present.
Original NHTSA wording
CERTAIN MOTOR HOMES EQUIPPED WITH A TWO-DOOR REFRIGERATOR, MANUFACTURED BY THE DOMETIC CORPORATION, MAY HAVE A DEFECT IN THE BOILER TUBE. PRESSURIZED COOLANT SOLUTION COULD BE RELEASED INTO AN AREA WHERE AN IGNITION SOURCE (GAS FLAME) IS PRESENT.
Risk: Release of coolant under certain conditions could ignite and result in a fire.
Original NHTSA wording
RELEASE OF COOLANT UNDER CERTAIN CONDITIONS COULD IGNITE AND RESULT IN A FIRE.
Remedy & notes
Jayco will be working with dometic in order to repair these refrigerators (please see 06E076). Dometic will repair these refrigerators by installing a secondary burn housing, a thermal fuse, and a melt fuse free of charge. Dometic has retained stericycle INC. To manage this campaign. Stericycle will assist you in locating dealerships or service centers and will provide assistance with scheduling of appointments. Owners May contact dometic/stericycle at 1-888-446-5157 or Jayco at 1-800-283-8267.
Customers May contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.safercar.gov.
Electrical System
Jan 16, 2004 · NHTSA campaign 04V030000 · 308 vehicles
Problem: On certain motorhomes, exposure to heat in the engine compartment could decrease the life of the cable constraint components. This could allow the electrical cables to come in contact with, or be damaged by, exhaust components.
Original NHTSA wording
ON CERTAIN MOTORHOMES, EXPOSURE TO HEAT IN THE ENGINE COMPARTMENT COULD DECREASE THE LIFE OF THE CABLE CONSTRAINT COMPONENTS. THIS COULD ALLOW THE ELECTRICAL CABLES TO COME IN CONTACT WITH, OR BE DAMAGED BY, EXHAUST COMPONENTS.
Risk: This could cause deterioration of cable insulation or shorting of electrical cables resulting in a fire.
Original NHTSA wording
THIS COULD CAUSE DETERIORATION OF CABLE INSULATION OR SHORTING OF ELECTRICAL CABLES RESULTING IN A FIRE.
Remedy & notes
Dealers will install metal cable ties and heat shields. Owner notification began April 1, 2004. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact Jayco at 1-574-825-0608.
Customers can also contact the national highway traffic safety administration's auto safety hotline at 1-888-DASH-2-DOT (1-888-327-4236).
Problem: On certain motor homes, there is no option to sanitize the fresh water tanks and to prevent back-flow from the water pump.
Original NHTSA wording
ON CERTAIN MOTOR HOMES, THERE IS NO OPTION TO SANITIZE THE FRESH WATER TANKS AND TO PREVENT BACK-FLOW FROM THE WATER PUMP.
Risk: Contamination of the water hose could occur.
Original NHTSA wording
CONTAMINATION OF THE WATER HOSE COULD OCCUR.
Remedy & notes
Dealers will add a hose assembly with a valve to route the sanitation solution to the fresh tank. Also a back flow preventor will be added to the fresh water intake to prevent the water from the fresh tank from contacting the fresh hose. Owner notification began September 17, 2003. Owners should contact Jayco at 1-574-825-0608.
Jayco recall no. 9901048.customers can also contact the national highway traffic safety administration's auto safety hotline at 1-888-DASH-2-DOT (1-888-327-4236).
Service Brakes
Mar 26, 2003 · NHTSA campaign 03V119000 · 73 vehicles
Problem: Certain motor home chassis fail to comply with the requirements of federal motor vehicle safety standard no. 105, "hydraulic and electric brake systems." the brake system warning indicator May not function as required by standard.
Original NHTSA wording
CERTAIN MOTOR HOME CHASSIS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 105, "HYDRAULIC AND ELECTRIC BRAKE SYSTEMS." THE BRAKE SYSTEM WARNING INDICATOR MAY NOT FUNCTION AS REQUIRED BY STANDARD.
Risk: In some of the affected vehicles, the brake system warning indicator will not illuminate when the ignition is in the start position or for a low brake fluid condition, if the body builder relied solely upon Ford's ivm compliance statement for the brake system warning indicator.
Original NHTSA wording
IN SOME OF THE AFFECTED VEHICLES, THE BRAKE SYSTEM WARNING INDICATOR WILL NOT ILLUMINATE WHEN THE IGNITION IS IN THE START POSITION OR FOR A LOW BRAKE FLUID CONDITION, IF THE BODY BUILDER RELIED SOLELY UPON FORD'S IVM COMPLIANCE STATEMENT FOR THE BRAKE SYSTEM WARNING INDICATOR.
Remedy & notes
Dealers will repair the brake warning lamp circuit. Owner notification began March 30, 2003. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact Jayco at 1-574-825-0608.
Jayco recall no. 9901046.customers can also contact the national highway traffic safety administration's auto safety hotline at 1-888-DASH-2-DOT (1-888-327-4236).
Recall text as published by NHTSA and the manufacturer.
Owner complaints filed with NHTSA; one complaint can name several areas. Not verified by NHTSA.
2002 vs. other Jayco Firenza years
Owner complaints by model year; the darker bar is the 2002. Click a bar to switch year.
Questions
Does the 2002 Jayco Firenza have recalls?
Yes — NHTSA lists 5 recall campaigns covering the 2002 Jayco Firenza, the latest from Nov 21, 2017 (equipment). A recall applies to specific vehicles: enter your VIN at nhtsa.gov/recalls to see whether yours is affected and still open.
What are the most common problems with the 2002 Jayco Firenza?
Owner complaints filed with NHTSA most often mention service brakes (1). Complaints are consumer reports and are not verified by NHTSA.
Recalls by Model