2020 Jayco Embark recalls and problems

The 2020 Jayco Embark has 5 recalls and 1 owner complaint on file with NHTSA; the most reported problem area is equipment.

How the 2020 compares

Too few model years with complaints to compare.

5recalls

1complaints

0crashes

0fires

0injuries

—median miles

Owner complaints filed with NHTSA, not verified and not adjusted for sales. Ranking compares this model's own years only.

Does your car have an open recall?
Recalls apply to specific vehicles. Only a VIN lookup on NHTSA's official site shows whether yours is affected and still unrepaired.

Check your VIN →

5 recalls

Suspension

Nov 16, 2021 · NHTSA campaign 21V886000 · 625 vehicles

Problem: Jayco, Inc. (Jayco) is recalling certain 2020-2022 Anthem, Embark, Reatta, and Reatta XL motorhomes. The rear suspension mounting fasteners that attach the rear-drive axle to the rear suspension may not have been tightened properly, which could allow the fasteners to loosen or break.

Risk: Loose or broken suspension fasteners can allow the rear-drive axle to shift out of place, increasing the risk of a crash.

Remedy & notes

Jayco will work with Shyft to notify owners, and dealers will inspect the rear suspension fasteners for damage, and replace and tighten them as necessary, free of charge. Owner notification letters were mailed January 14, 2022. Owners may contact Jayco customer service at 1-800-283-8267.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Electrical System

Sep 29, 2021 · NHTSA campaign 21V769000 · 994 vehicles

Problem: Jayco, Inc. (Jayco) is recalling certain 2019-2021 Entegra Anthem, Aspire, Cornerstone, Reatta, Reatta XL, and Jayco Embark Class A motorhomes. The instrument cluster may intermittently go blank while the vehicle is in motion.

Risk: A blank instrument cluster display may be missing critical information such as the vehicle's speed and warning lights, which can increase the risk of a crash.

Remedy & notes

Dealers will update the control module software, and reroute and secure the duct work, free of charge. Owner notification letters were mailed October 22, 2021. Owners may contact Jayco customer service at 1-800-283-8267.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Equipment

Jul 13, 2021 · NHTSA campaign 21V529000 · 833 vehicles

Problem: Jayco, Inc. (Jayco) is recalling certain 2019-2021 Anthem, Aspire, Cornerstone, Insignia, Reatta, and Embark recreational vehicles equipped with Hehr 6400 series windows. The adhesive that bonds the vented portion of the window may fail.

Risk: Adhesive failure may cause the vent portion of the window to detach, increasing the risk of a crash or injury.

Remedy & notes

Dealers will inspect the windows, and replace the vent if necessary, free of charge. Owner notification letters were mailed August 31, 2021. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903569.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Electrical System

Sep 9, 2020 · NHTSA campaign 20V547000 · 166 vehicles

Problem: Jayco, Inc. (Jayco) is recalling certain 2019-2020 Entegra Reatta and Jayco Embark and 2020 Entegra ReattaXL motorhomes. The electronic control center circuit board may be damaged from voltages over 17 volts, causing the components on the board to become damaged.

Risk: A damaged circuit board could increase the risk of a fire.

Remedy & notes

Jayco will notify owners, and dealers will install an additional circuit module to the existing component board to provide over-current protection, free of charge. The recall began October 13, 2020. Owners may contact Jayco customer service at 1-800-517-9137. Jayco's number for this recall is 9903518.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Trailer Hitches

Mar 6, 2019 · NHTSA campaign 19V177000 · 8 vehicles

Problem: Jayco, Inc. (Jayco) is recalling certain 2019-2020 Jayco Embark motorhomes. While the motorhome was being delivered, the hitch may have been damaged, compromising the motorhome's ability to safely tow vehicles.

Risk: The damaged hitch may result in the towed vehicle separating from the motorhome, increasing the risk of a crash.

Remedy & notes

Jayco has notified owners, and dealers will replace the hitch, free of charge. The recall began March 15, 2019. Owners may contact Jayco customer service at 1-800-517-9137. Jayco's number for this recall is 9903429.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall text as published by NHTSA and the manufacturer.

What owners complain about

Equipment1

Owner complaints filed with NHTSA; one complaint can name several areas. Not verified by NHTSA.

2020 vs. other Jayco Embark years

Owner complaints by model year; the darker bar is the 2020. Click a bar to switch year.

Questions

Does the 2020 Jayco Embark have recalls?

Yes — NHTSA lists 5 recall campaigns covering the 2020 Jayco Embark, the latest from Nov 16, 2021 (suspension). A recall applies to specific vehicles: enter your VIN at nhtsa.gov/recalls to see whether yours is affected and still open.

What are the most common problems with the 2020 Jayco Embark?

Owner complaints filed with NHTSA most often mention equipment (1). Complaints are consumer reports and are not verified by NHTSA.