2004 Jaguar Xj recalls and problems

The 2004 Jaguar Xj has 3 recalls and 13 owner complaints on file with NHTSA; the most reported problem area is vehicle speed control.

2003 Jaguar Xj
Pictured: a 2003 model; the 2004 may differ in details. Photo: 2003 Jaguar Xj by Rutger van der Maar, CC BY 2.0, via Wikimedia Commons
How the 2004 compares
Fewest complaintsMost complaints

Highest complaint count among 17 Xj model years — 3rd most.

3recalls
13complaints
1crashes
0fires
0injuries
67,000median miles

Owner complaints filed with NHTSA, not verified and not adjusted for sales. Ranking compares this model's own years only.

Does your car have an open recall?
Recalls apply to specific vehicles. Only a VIN lookup on NHTSA's official site shows whether yours is affected and still unrepaired.
Check your VIN →

3 recalls

Service Brakes

Apr 30, 2009 · NHTSA campaign 09V144000 · 14,551 vehicles

Problem: Jaguar is recalling 14,551 my 2004 xj vehicles. A potential concern has been identified with the installation of a noise vibration and harshness (nvh) pad fitted to the under tray and its interaction with the rear under floor brake pipes, rear cross member brake pipes, and their unions. A review of vehicle build conditions provides evidence that a touch condition can exist between the under floor and cross member brake pipes and the nvh pad at the rear of the under floor under tray. Where the touch condition exists, water and dirt can collect and be held in contact with the pipes and their unions, abrade the corrosion protection and reduce the corrosion life of the pipes accordingly.

Original NHTSA wording

JAGUAR IS RECALLING 14,551 MY 2004 XJ VEHICLES. A POTENTIAL CONCERN HAS BEEN IDENTIFIED WITH THE INSTALLATION OF A NOISE VIBRATION AND HARSHNESS (NVH) PAD FITTED TO THE UNDER TRAY AND ITS INTERACTION WITH THE REAR UNDER FLOOR BRAKE PIPES, REAR CROSS MEMBER BRAKE PIPES, AND THEIR UNIONS. A REVIEW OF VEHICLE BUILD CONDITIONS PROVIDES EVIDENCE THAT A TOUCH CONDITION CAN EXIST BETWEEN THE UNDER FLOOR AND CROSS MEMBER BRAKE PIPES AND THE NVH PAD AT THE REAR OF THE UNDER FLOOR UNDER TRAY. WHERE THE TOUCH CONDITION EXISTS, WATER AND DIRT CAN COLLECT AND BE HELD IN CONTACT WITH THE PIPES AND THEIR UNIONS, ABRADE THE CORROSION PROTECTION AND REDUCE THE CORROSION LIFE OF THE PIPES ACCORDINGLY.

Risk: Corrosion of the brake pipes can lead to a loss of mechanical integrity of the braking system. This can result in extended brake pedal travel combined with reduced braking performance in the corresponding brake circuit. The instrument cluster May display the warning message 'fluid level low', along with the brake warning lamp being illuminated. In the event of both braking circuits losing integrity at the same time, complete loss of service brakes will occur, thereby potentially causing a vehicle crash.

Original NHTSA wording

CORROSION OF THE BRAKE PIPES CAN LEAD TO A LOSS OF MECHANICAL INTEGRITY OF THE BRAKING SYSTEM. THIS CAN RESULT IN EXTENDED BRAKE PEDAL TRAVEL COMBINED WITH REDUCED BRAKING PERFORMANCE IN THE CORRESPONDING BRAKE CIRCUIT. THE INSTRUMENT CLUSTER MAY DISPLAY THE WARNING MESSAGE 'FLUID LEVEL LOW', ALONG WITH THE BRAKE WARNING LAMP BEING ILLUMINATED. IN THE EVENT OF BOTH BRAKING CIRCUITS LOSING INTEGRITY AT THE SAME TIME, COMPLETE LOSS OF SERVICE BRAKES WILL OCCUR, THEREBY POTENTIALLY CAUSING A VEHICLE CRASH.

Remedy & notes

Dealers will remove the under tray at the rear of the vehicle and remove and discard the nvh pad fitted to the rear of the under tray. Dealers will inspect the rear under floor and rear cross member brake pipes and unions for red rust. If red rust is present on the pipes or on the union, the brake pipes and union will be replaced with new components of the same design. This service will be performed free of charge. The recall is expected to begin during May 2009. Owners May contact Jaguar at 1-800-452-4827.

Jaguar recall no. J012.owners May also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.safercar.gov>http://www.safercar.gov</a> .

Air Bags

Mar 18, 2004 · NHTSA campaign 04V136000 · 1,142 vehicles

Problem: On certain passenger vehicles, the passenger air bag trim components have a poor aperture edge.

Original NHTSA wording

ON CERTAIN PASSENGER VEHICLES, THE PASSENGER AIR BAG TRIM COMPONENTS HAVE A POOR APERTURE EDGE.

Risk: Should the air bag deploy, it could be cut, causing it to not inflate properly, which increases the risk of injury to the occupant in a crash.

Original NHTSA wording

SHOULD THE AIR BAG DEPLOY, IT COULD BE CUT, CAUSING IT TO NOT INFLATE PROPERLY, WHICH INCREASES THE RISK OF INJURY TO THE OCCUPANT IN A CRASH.

Remedy & notes

Dealers will inspect the passenger air bag aperture and, where necessary, remove any sharp, serrated edges. The recall began on May 14, 2004. Owners should contact Jaguar at 1-800-452-4827.

Jaguar recall no. R719.customers can also contact the national highway traffic safety administration's auto safety hotline at 1-888-DASH-2-DOT (1-888-327-4236).

Power Train

Jan 8, 2004 · NHTSA campaign 04V024000 · 31,731 vehicles

Problem: On certain passenger vehicles equipped with automatic transmissions, with the forward drive gear selected and the vehicle stationary or in a forward motion, the gearbox could potentially select reverse gear, without indication.

Original NHTSA wording

ON CERTAIN PASSENGER VEHICLES EQUIPPED WITH AUTOMATIC TRANSMISSIONS, WITH THE FORWARD DRIVE GEAR SELECTED AND THE VEHICLE STATIONARY OR IN A FORWARD MOTION, THE GEARBOX COULD POTENTIALLY SELECT REVERSE GEAR, WITHOUT INDICATION.

Risk: This failure could result in a crash.

Original NHTSA wording

THIS FAILURE COULD RESULT IN A CRASH.

Remedy & notes

Dealers will reprogram the transmission control module. The recall began on May 1, 2004. Owners should contact Jaguar at 1-201-818-8500.

Jaguar recall no. R513.customers can also contact the national highway traffic safety administration's auto safety hotline at 1-888-DASH-2-DOT (1-888-327-4236).

Recall text as published by NHTSA and the manufacturer.

What owners complain about

Owner complaints filed with NHTSA; one complaint can name several areas. Not verified by NHTSA.

Complaints by year filed

2004: 2 complaints20042005: 3 complaints200532010: 2 complaints20102013: 1 complaints20132016: 1 complaints20162019: 1 complaints20192021: 1 complaints20212026: 2 complaints20262

2004 vs. other Jaguar Xj years

Owner complaints by model year; the darker bar is the 2004. Click a bar to switch year.

Questions

Does the 2004 Jaguar Xj have recalls?

Yes — NHTSA lists 3 recall campaigns covering the 2004 Jaguar Xj, the latest from Apr 30, 2009 (service brakes). A recall applies to specific vehicles: enter your VIN at nhtsa.gov/recalls to see whether yours is affected and still open.

What are the most common problems with the 2004 Jaguar Xj?

Owner complaints filed with NHTSA most often mention vehicle speed control (4), service brakes (3), suspension (2). Complaints are consumer reports and are not verified by NHTSA.