Lowest complaint count among 14 Npr model years — 13th most.
4recalls
1complaints
0crashes
0fires
0injuries
13,000median miles
Owner complaints filed with NHTSA, not verified and not adjusted for sales. Ranking compares this model's own years only.
Does your car have an open recall? Recalls apply to specific vehicles. Only a VIN lookup on NHTSA's official site shows whether yours is affected and still unrepaired.
Problem: Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2019 NPR GAS, 2019 NPRHD GAS and 2019 Chevrolet 4500 vehicles. The brake line clips for the rear driver side brake line may have been incorrectly installed, potentially allowing the brake line to contact a grounding bolt, potentially causing a loss of the rear driver side brakes.
Risk: If the rear driver side brake fails, the vehicle may experience reduced braking, increasing the risk of a crash.
Remedy & notes
Isuzu will notify owners, and dealers inspect and replace brake line assembly or reposition the brake line into the proper position, as necessary, free of charge. The recall began May 15, 2020. Owners may contact Isuzu customer service at 1-866-441-9638. Isuzu's number for this recall is V2002.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Seat Belts
Jan 17, 2020 · NHTSA campaign 20V025000 · 1,138 vehicles
Problem: Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2020 Isuzu NPR HD, NPR XD, NQR and NRR and Chevrolet 4500HD, 4500XD, 5500HD and 5500XD and 2019 Isuzu NPR HD GAS, NPR GAS and Chevrolet 4500 and Chevrolet 3500 vehicles equipped with a dual mode belt locking mechanism seat belt assembly. Due to a manufacturing issue, the seat belt webbing locking mechanism may not properly restrain the occupant as intended.
Risk: In the event of a crash, if the occupant is not properly restrained, there is an increased risk of injury.
Remedy & notes
Isuzu will notify owners, and dealers will inspect and replace the seat belt assembly, as necessary, free of charge. The recall began February 20, 2020. Owners may contact Isuzu customer service at 1-866-441-9638 or Chevrolet customer service at 1-800-222-1020. Isuzu's number for this recall is V2001.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Problem: Diesel Modification Center LLC. (Diesel Modification Center) is recalling certain 2018-2019 Isuzu NQR ,NRR, and NPR vehicles modified to be equipped with dual steering. The keystock may become dislodged from the steering cross shaft and cause unexpected loss of right hand steering.
Risk: Unexpected loss of steering increases the risk of a crash.
Remedy & notes
Diesel Modification Center will notify owners, and dealers will verify the keystock is in place or replace it, as necessary. In addition, the set screw will be retorqued and a stamp will be drifted in the keyed slot to ensure the keystock stays in the correct position, free of charge. The recall began November 11, 2019. Owners may contact Diesel Modification Center customer service at 1-256-457-1726.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Equipment
Jun 11, 2019 · NHTSA campaign 19V428000 · 325 vehicles
Problem: Unicell Body Company Inc. (Unicell) is recalling certain 2017-2019 Chevrolet Express and GMC Savanna, 2018-2019 Hino 155, Ford Econoline and Transit and Isuzu NPR, and 2018 Ram ProMaster-based vehicles equipped with ASA Electronics Voyager monitors used to display the back-up camera image. The affected monitors may revert back to the factory default settings which may cause the camera image to be reversed.
Risk: The driver may inadvertently turn the wrong direction to avoid an object behind the vehicle, increasing the risk of a crash.
Remedy & notes
Unicell will work with ASA Electronics to notify owners and offer a remedy, free of charge. The recall began May 9, 2019. Owners may contact ASA Electronics customer service 1-800-384-4400 or Unicell at 1-716-853-8628.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall text as published by NHTSA and the manufacturer.
Owner complaints filed with NHTSA; one complaint can name several areas. Not verified by NHTSA.
2019 vs. other Isuzu Npr years
Owner complaints by model year; the darker bar is the 2019. Click a bar to switch year.
Questions
Does the 2019 Isuzu Npr have recalls?
Yes — NHTSA lists 4 recall campaigns covering the 2019 Isuzu Npr, the latest from Apr 3, 2020 (service brakes). A recall applies to specific vehicles: enter your VIN at nhtsa.gov/recalls to see whether yours is affected and still open.
What are the most common problems with the 2019 Isuzu Npr?
Owner complaints filed with NHTSA most often mention tires (1). Complaints are consumer reports and are not verified by NHTSA.
Recalls by Model
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