2012 International Terrastar recalls and problems

The 2012 International Terrastar has 5 recalls and 1 owner complaint on file with NHTSA; the most reported problem area is steering.

How the 2012 compares

Too few model years with complaints to compare.

5recalls

1complaints

0crashes

0fires

0injuries

700median miles

Owner complaints filed with NHTSA, not verified and not adjusted for sales. Ranking compares this model's own years only.

Does your car have an open recall?
Recalls apply to specific vehicles. Only a VIN lookup on NHTSA's official site shows whether yours is affected and still unrepaired.

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5 recalls

Visibility

Apr 22, 2015 · NHTSA campaign 15V241000 · 82,736 vehicles

Problem: Navistar, Inc. (Navistar) is recalling certain model year 2011-2015 International DuraStar, ProStar, TranStar and WorkStar, 2012-2015 International TerraStar, 2013-2015 International LoneStar and IC Bus HC, and 2014-2015 IC Bus AC vehicles. A vehicle double battery jump start or electrical load dump event could result in an overvoltage condition of a component within the HVAC system linear power module (LPM) which is used to control the blower speed. The overvoltage condition could result in the overheating and failure of the LPM.

Risk: If the LPM overheats and fails, there is an increased risk of a fire.

Remedy & notes

Navistar will notify owners, and dealers will replace the LPM with an upgraded one, free of charge. An interim letter was mailed to owners on June 18, 2015. A second notification will mailed when parts become available. The recall began on August 6, 2015. Owners may contact Navistar customer service at 1-800-448-7825. Navistar's number for this recall is 15509.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Electrical System

Feb 19, 2014 · NHTSA campaign 14V063000 · 538 vehicles

Problem: Navistar, Inc. (Navistar) is recalling certain model year 2011-2014 International DuraStar Trucks and 2012-2014 International TerraStar trucks intended for emergency vehicle operations manufactured from February 25, 2010, through February 18, 2013, and equipped with 2010 MaxxForce 7 V8 diesel engines. In the affected vehicles, the Engine Warning Protection Shutdown (EWPS) was inadvertently re-enabled when the Engine Control Module (ECM) was recalibrated.

Risk: If the Engine Warning Protection System is enabled and certain engine faults occur, the emergency vehicle may shutdown (EWPS) hampering rescue operations and increasing the risk of injury.

Remedy & notes

Navistar will notify owners, and dealers will recalibrate the ECM software to ensure that the EWPS is disabled, free of charge. The recall began on March 12, 2014. Owners may contact Navistar at 1-331-332-5000. Navistar's recall number for this campaign is 14505.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Visibility

Apr 17, 2013 · NHTSA campaign 13V146000 · 14,720 vehicles

Problem: Navistar is recalling certain model year 2011-2012 International Lonestar, model year 2012-2013 International Terrastar and model year 2011-2013 International DuraStar, ProStar, TranStar, and WorkStar commercial trucks manufactured from June 1, 2010, through March 7, 2012 and equipped with day cab codes 16CAB, 16030, or 16196 and feature codes 16WCE, 16WCR, 16XWD, 16XWE, 16XWV, 16XXB, 16XXD, 16XXE, 16XXG, or 16XYN sun shades. The sun shade may not be properly secured to the cab roof panel which may result in partial or full separation of the sun shade from the roof panel.

Risk: If the sun shade separates from the cab roof during vehicle operation, the sudden release of the sun shade could distract the driver increasing the risk of a crash.

Remedy & notes

Navistar will notify owners, and dealers will inspect and strengthen the sun shade mounting, free of charge. The safety recall began on September 10, 2013. Owners may contact Navistar at 1-800-448-7825. Navistar's campaign number is 13505.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.Navistar's number for this campaign is 13505.

Steering

Apr 17, 2012 · NHTSA campaign 12V170000 · 234 vehicles

Problem: Navistar is recalling certain model year 2012 International terrastar trucks, manufactured from August 23, 2011, through November 16, 2011 and equipped with a sheppard M83 steering gear (feature code 05PSN). The fastener attaching the pitman arm to the steering gear shift May have been over tightened. As a result, the securing bolt May fail and the pitman arm May separate from the steering gear.

Original NHTSA wording

NAVISTAR IS RECALLING CERTAIN MODEL YEAR 2012 INTERNATIONAL TERRASTAR TRUCKS, MANUFACTURED FROM AUGUST 23, 2011, THROUGH NOVEMBER 16, 2011 AND EQUIPPED WITH A SHEPPARD M83 STEERING GEAR (FEATURE CODE 05PSN). THE FASTENER ATTACHING THE PITMAN ARM TO THE STEERING GEAR SHIFT MAY HAVE BEEN OVER TIGHTENED. AS A RESULT, THE SECURING BOLT MAY FAIL AND THE PITMAN ARM MAY SEPARATE FROM THE STEERING GEAR.

Risk: If this occurs, a loss of steering control could result, increasing the risk of crash resulting in property damage, personal injury, or death.

Original NHTSA wording

IF THIS OCCURS, A LOSS OF STEERING CONTROL COULD RESULT, INCREASING THE RISK OF CRASH RESULTING IN PROPERTY DAMAGE, PERSONAL INJURY, OR DEATH.

Remedy & notes

Navistar will notify owners, and dealers will replace the pitman arm fasteners. This service will be performed free of charge. The recall began on about June 12, 2012. Owners May contact navistar at 1-800-448-7825.

Navistar's campaign number is 12514.customers May contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.safercar.gov.

Fuel System

May 18, 2011 · NHTSA campaign 11V290000 · 3,375 vehicles

Problem: Navistar is recalling certain model year 2011-2012 ic AC, be, ce, hc and International 4300, and terrastar commercial trucks manufactured from February 25, 2010, through April 4, 2011, and equipped with a maxxforce 7 engine. A cap on the return fuel valve May fall off allowing air to be drawn into the fuel system possibly resulting in engine hard start, no start, or stall conditions.

Original NHTSA wording

NAVISTAR IS RECALLING CERTAIN MODEL YEAR 2011-2012 IC AC, BE, CE, HC AND INTERNATIONAL 4300, AND TERRASTAR COMMERCIAL TRUCKS MANUFACTURED FROM FEBRUARY 25, 2010, THROUGH APRIL 4, 2011, AND EQUIPPED WITH A MAXXFORCE 7 ENGINE. A CAP ON THE RETURN FUEL VALVE MAY FALL OFF ALLOWING AIR TO BE DRAWN INTO THE FUEL SYSTEM POSSIBLY RESULTING IN ENGINE HARD START, NO START, OR STALL CONDITIONS.

Risk: Engine stall on the roadway increases the risk of a vehicle crash.

Original NHTSA wording

ENGINE STALL ON THE ROADWAY INCREASES THE RISK OF A VEHICLE CRASH.

Remedy & notes

Navistar will notify owners and dealers will replace the return fuel valve cap free of charge. The safety recall began on July 18, 2011. Owners May contact navistar at 1-800-448-7825.

Navistar's safety recall no. 11507.owners May also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.safercar.gov>http://www.safercar.gov</a> .

Recall text as published by NHTSA and the manufacturer.

What owners complain about

Steering1

Owner complaints filed with NHTSA; one complaint can name several areas. Not verified by NHTSA.

2012 vs. other International Terrastar years

Owner complaints by model year; the darker bar is the 2012. Click a bar to switch year.

Questions

Does the 2012 International Terrastar have recalls?

Yes — NHTSA lists 5 recall campaigns covering the 2012 International Terrastar, the latest from Apr 22, 2015 (visibility). A recall applies to specific vehicles: enter your VIN at nhtsa.gov/recalls to see whether yours is affected and still open.

What are the most common problems with the 2012 International Terrastar?

Owner complaints filed with NHTSA most often mention steering (1). Complaints are consumer reports and are not verified by NHTSA.