2002 International 3800 recalls and problems

The 2002 International 3800 has 2 recalls and 4 owner complaints on file with NHTSA; the most reported problem area is engine.

How the 2002 compares

Too few model years with complaints to compare.

2recalls

4complaints

0crashes

0fires

0injuries

55,000median miles

Owner complaints filed with NHTSA, not verified and not adjusted for sales. Ranking compares this model's own years only.

Does your car have an open recall?
Recalls apply to specific vehicles. Only a VIN lookup on NHTSA's official site shows whether yours is affected and still unrepaired.

Check your VIN →

2 recalls

Service Brakes

Jun 3, 2004 · NHTSA campaign 04V269000 · 81,883 vehicles

Problem: On certain school buses and truck model vehicles manufactured between February 28, 1999, through April 5, 2004, the anti-lock brake system electronic control unit (ECU) May misinterpret a corrupt wheel speed signal.

Original NHTSA wording

ON CERTAIN SCHOOL BUSES AND TRUCK MODEL VEHICLES MANUFACTURED BETWEEN FEBRUARY 28, 1999, THROUGH APRIL 5, 2004, THE ANTI-LOCK BRAKE SYSTEM ELECTRONIC CONTROL UNIT (ECU) MAY MISINTERPRET A CORRUPT WHEEL SPEED SIGNAL.

Risk: The corrupt wheel speed signals May improperly activate the ABS, instead of deactivating the ABS. This May result in the driver experiencing a hard pedal feel and a decrease in deceleration at the end of the stop, resulting in extended stopping distances which could cause a vehicle crash, possibly resulting in property damage, personal injury, or death.

Original NHTSA wording

THE CORRUPT WHEEL SPEED SIGNALS MAY IMPROPERLY ACTIVATE THE ABS, INSTEAD OF DEACTIVATING THE ABS. THIS MAY RESULT IN THE DRIVER EXPERIENCING A HARD PEDAL FEEL AND A DECREASE IN DECELERATION AT THE END OF THE STOP, RESULTING IN EXTENDED STOPPING DISTANCES WHICH COULD CAUSE A VEHICLE CRASH, POSSIBLY RESULTING IN PROPERTY DAMAGE, PERSONAL INJURY, OR DEATH.

Remedy & notes

International will notify its customers and inspect and repair the affected vehicles free of charge. The recall began August 1, 2004. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact International customer service at 1-800-327-4236.

Also, customers can contact the national highway traffic safety administration's auto safety hotline at 1-888-DASH-2-DOT (1-888-327-4236).

Service Brakes

Feb 25, 2003 · NHTSA campaign 03V062000 · 35,074 vehicles

Problem: On certain school and transit buses built with Bosch zero offset pin slide (zops) hydraulic disc brakes, the zops hydraulic disc brakes May experience calipers sticking in the applied position, which can result in excessive or abnormal heat generation at one or more of the brakes.

Original NHTSA wording

ON CERTAIN SCHOOL AND TRANSIT BUSES BUILT WITH BOSCH ZERO OFFSET PIN SLIDE (ZOPS) HYDRAULIC DISC BRAKES, THE ZOPS HYDRAULIC DISC BRAKES MAY EXPERIENCE CALIPERS STICKING IN THE APPLIED POSITION, WHICH CAN RESULT IN EXCESSIVE OR ABNORMAL HEAT GENERATION AT ONE OR MORE OF THE BRAKES.

Risk: The combination of the following factors May collectively result in an unreasonable risk to motor vehicle safety: Potential fire at a wheel end, high incident rates of stuck calipers, and evacuation and containment concerns relating to multiple passengers.

Original NHTSA wording

THE COMBINATION OF THE FOLLOWING FACTORS MAY COLLECTIVELY RESULT IN AN UNREASONABLE RISK TO MOTOR VEHICLE SAFETY: POTENTIAL FIRE AT A WHEEL END, HIGH INCIDENT RATES OF STUCK CALIPERS, AND EVACUATION AND CONTAINMENT CONCERNS RELATING TO MULTIPLE PASSENGERS.

Remedy & notes

International will notify its customers and repair the buses free of charge. The recall began October 29, 2004.

International recall no. 03502/04501.customers can also contact the national highway traffic safety administration's auto safety hotline at 1-888-DASH-2-DOT (1-888-327-4236).

Recall text as published by NHTSA and the manufacturer.

What owners complain about

Engine2

Service Brakes1

Steering1

Owner complaints filed with NHTSA; one complaint can name several areas. Not verified by NHTSA.

Complaints by year filed

NHTSA investigations

OVERHEATING FRONT AND REAR BRAKES

EA02034 · opened Dec 3, 2002 · closed Feb 10, 2004 · led to recall 03V062000

Summary

THIS INVESTIGATION FOCUSED ON INTERNATIONAL MEDIUM DUTY TRUCKSAND SCHOOL BUS CHASSIS WEIGHING UP TO 33,000 POUNDS, EQUIPPED WITH HYDRAULIC BRAKES AND BUILT WITH THE BOSCH ZERO OFFSET PIN SLIDE (ZOPS)BRAKE SYSTEM CALIPERS.INTERNATIONAL USED THE ZOPS CALIPERS FROM APRIL 1997 THROUGH JUNE 2002.ODI WAS CONCERNED ABOUT REPORTS OF THE BRAKE CALIPERS STICKING IN THE APPLIED POSITION, RESULTING IN EXCESSIVE HEAT.AS THE INVESTIGATION PROGRESSED, ODI BECAME AWARE OF WHEEL END FIRES, SOME OF WHICH OCCURRED ON SCHOOL BUSES.DURING THE INVESTIGATION ODI OBTAINED WARRANTY DATA WHICH WAS SORTED AND ANALYZED BY VRTC TEST ENGINEERS AND ODI TO GAIN AN UNDERSTANDING OF THE MAGNITUDE OF THE PROBLEM.AFTER A THOROUGH WARRANTY DATA ANALYSIS, RELATED TESTING AND DOCUMENT REVIEWS, ODI MET WITH INTERNATIONAL, SHARED THE DATA ANALYSIS AND SHORTLY AFTERWARDS, INTERNATIONAL AGREED TO A SAFETY RECALL.FURTHER DETAILS ARE INCLUDED ON PAGES 2 - 4.

2002 vs. other International 3800 years

Owner complaints by model year; the darker bar is the 2002. Click a bar to switch year.

Questions

Does the 2002 International 3800 have recalls?

Yes — NHTSA lists 2 recall campaigns covering the 2002 International 3800, the latest from Jun 3, 2004 (service brakes). A recall applies to specific vehicles: enter your VIN at nhtsa.gov/recalls to see whether yours is affected and still open.

What are the most common problems with the 2002 International 3800?

Owner complaints filed with NHTSA most often mention engine (2), service brakes (1), steering (1). Complaints are consumer reports and are not verified by NHTSA.