2011 Harley-Davidson Softail recalls and problems

The 2011 Harley-Davidson Softail has 1 recall and 3 owner complaints on file with NHTSA; the most reported problem area is engine.

How the 2011 compares
Fewest complaintsMost complaints

Average complaint count among 12 Softail model years — 6th most.

1recalls
3complaints
0crashes
0fires
0injuries
2,500median miles

Owner complaints filed with NHTSA, not verified and not adjusted for sales. Ranking compares this model's own years only.

Does your car have an open recall?
Recalls apply to specific vehicles. Only a VIN lookup on NHTSA's official site shows whether yours is affected and still unrepaired.
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1 recall

Engine

Jan 31, 2011 · NHTSA campaign 11V037000 · 6,964 vehicles

Problem: Harley-Davidson is recalling certain model year 2011 softail motorcycles manufactured from June 7, 2010 through October 8, 2010. The body control modules (BCM) installed on these motorcycles (part numbers 69991-11 and 69993-11) have a case that May not have been properly sealed during production. An improper seal May allow water intrusion into the BCM which May cause engine stall.

Original NHTSA wording

HARLEY-DAVIDSON IS RECALLING CERTAIN MODEL YEAR 2011 SOFTAIL MOTORCYCLES MANUFACTURED FROM JUNE 7, 2010 THROUGH OCTOBER 8, 2010. THE BODY CONTROL MODULES (BCM) INSTALLED ON THESE MOTORCYCLES (PART NUMBERS 69991-11 AND 69993-11) HAVE A CASE THAT MAY NOT HAVE BEEN PROPERLY SEALED DURING PRODUCTION. AN IMPROPER SEAL MAY ALLOW WATER INTRUSION INTO THE BCM WHICH MAY CAUSE ENGINE STALL.

Risk: An engine stall while in traffic can result in a crash, which could lead to injury or death to the rider.

Original NHTSA wording

AN ENGINE STALL WHILE IN TRAFFIC CAN RESULT IN A CRASH, WHICH COULD LEAD TO INJURY OR DEATH TO THE RIDER.

Remedy & notes

Harley-Davidson will notify owners and dealers will replace the BCM free of charge. The safety recall began on February 21, 2011. Owners May contact Harley-Davidson at 1-414-343-4056.

Owners May also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.safercar.gov>http://www.safercar.gov</a> .

Recall text as published by NHTSA and the manufacturer.

What owners complain about

Engine2
Exterior Lighting1

Owner complaints filed with NHTSA; one complaint can name several areas. Not verified by NHTSA.

2011 vs. other Harley-Davidson Softail years

2000: 7 complaints200072001: 2 complaints20012002: 4 complaints20022003: 7 complaints20032004: 4 complaints20042005: 4 complaints20052007: 2 complaints20072008: 1 complaints20082010: 1 complaints20102011: 3 complaints20112012: 3 complaints20122013: 1 complaints20131

Owner complaints by model year; the darker bar is the 2011. Click a bar to switch year.

Questions

Does the 2011 Harley-Davidson Softail have recalls?

Yes — NHTSA lists 1 recall campaign covering the 2011 Harley-Davidson Softail, the latest from Jan 31, 2011 (engine). A recall applies to specific vehicles: enter your VIN at nhtsa.gov/recalls to see whether yours is affected and still open.

What are the most common problems with the 2011 Harley-Davidson Softail?

Owner complaints filed with NHTSA most often mention engine (2), exterior lighting (1). Complaints are consumer reports and are not verified by NHTSA.