2004 Gulf Stream Sun Voyager recalls and problems

The 2004 Gulf Stream Sun Voyager has 5 recalls and 9 owner complaints on file with NHTSA; the most reported problem area is service brakes.

How the 2004 compares
Fewest complaintsMost complaints

Highest complaint count among 7 Sun Voyager model years — the most of any year.

5recalls
9complaints
0crashes
1fires
0injuries
8,900median miles

Owner complaints filed with NHTSA, not verified and not adjusted for sales. Ranking compares this model's own years only.

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Recalls apply to specific vehicles. Only a VIN lookup on NHTSA's official site shows whether yours is affected and still unrepaired.
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5 recalls

Equipment

Nov 22, 2010 · NHTSA campaign 10V584000 · 1,328 vehicles

Problem: Gulf Stream is recalling certain recreational vehicles and fifth wheel trailers equipped with 1200-SERIES norcold refrigerators. The population of refrigerators being addressed contains either a sensing algorithm or thermal switch to shut off power to the refrigerator when high temperatures are detected in order to prevent a potential fire. The response times of the sensor algorithm and thermal switch devices to stop power are not sufficient.

Original NHTSA wording

GULF STREAM IS RECALLING CERTAIN RECREATIONAL VEHICLES AND FIFTH WHEEL TRAILERS EQUIPPED WITH 1200-SERIES NORCOLD REFRIGERATORS. THE POPULATION OF REFRIGERATORS BEING ADDRESSED CONTAINS EITHER A SENSING ALGORITHM OR THERMAL SWITCH TO SHUT OFF POWER TO THE REFRIGERATOR WHEN HIGH TEMPERATURES ARE DETECTED IN ORDER TO PREVENT A POTENTIAL FIRE. THE RESPONSE TIMES OF THE SENSOR ALGORITHM AND THERMAL SWITCH DEVICES TO STOP POWER ARE NOT SUFFICIENT.

Risk: The sensing algorithm or thermal switch installed to shut off power to the refrigerator when high temperatures are detected due to a possible hydrogen gas leak May not shut off in sufficient time to prevent a fire.

Original NHTSA wording

THE SENSING ALGORITHM OR THERMAL SWITCH INSTALLED TO SHUT OFF POWER TO THE REFRIGERATOR WHEN HIGH TEMPERATURES ARE DETECTED DUE TO A POSSIBLE HYDROGEN GAS LEAK MAY NOT SHUT OFF IN SUFFICIENT TIME TO PREVENT A FIRE.

Remedy & notes

Gulf Stream is working with norcold to identify and notify any affected owners. Owners will be instructed to contact norcold dealers to receive the remedy free of charge. Please see norcold's defect report 10E-049 for additional information. The recall began on March 23, 2011. Owners May contact norcold at 1-800-767-9101 or Gulf Stream at 1-574-773-7761.

Owners May also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.safercar.gov>http://www.safercar.gov</a> .

Service Brakes

Jul 1, 2009 · NHTSA campaign 09V245000 · 15 vehicles

Problem: Gulf Stream is recalling 15 motorhomes equipped with axles that include Bosch zops or zoht pin slide hydraulic disc brakes. When combined with occasional or seasonal vehicle operation May experience calipers sticking in the applied position. This can result in abnormal heat generation at the wheel end causing brake drag.

Original NHTSA wording

GULF STREAM IS RECALLING 15 MOTORHOMES EQUIPPED WITH AXLES THAT INCLUDE BOSCH ZOPS OR ZOHT PIN SLIDE HYDRAULIC DISC BRAKES. WHEN COMBINED WITH OCCASIONAL OR SEASONAL VEHICLE OPERATION MAY EXPERIENCE CALIPERS STICKING IN THE APPLIED POSITION. THIS CAN RESULT IN ABNORMAL HEAT GENERATION AT THE WHEEL END CAUSING BRAKE DRAG.

Risk: The driver would normally detect the brake drag but if undetected the temperature increase at the wheel end can eventually lead to soft pedal conditions due to brake fluid boil, and possible extended stopping distance increasing the risk of a crash.

Original NHTSA wording

THE DRIVER WOULD NORMALLY DETECT THE BRAKE DRAG BUT IF UNDETECTED THE TEMPERATURE INCREASE AT THE WHEEL END CAN EVENTUALLY LEAD TO SOFT PEDAL CONDITIONS DUE TO BRAKE FLUID BOIL, AND POSSIBLE EXTENDED STOPPING DISTANCE INCREASING THE RISK OF A CRASH.

Remedy & notes

Dealers will inspect and replace the necessary components free of charge. Workhorse is handling the remedy and owner notification for this campaign please see 09V-110. Owners May contact Workhorse at 1-877-246-7731

Owners May also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.safercar.gov>http://www.safercar.gov</a> .

Equipment

Aug 15, 2008 · NHTSA campaign 08V411000 · 26,847 vehicles

Problem: Gulf Stream is recalling 26,847 my 2003-2006 recreational vehicles equipped with a two-door refrigerator manufactured by the dometic corporation. The refrigerator May have a defect in the boiler tube. Pressurized coolant solution could be released into an area where an ignition source (gas flame) is present.

Original NHTSA wording

GULF STREAM IS RECALLING 26,847 MY 2003-2006 RECREATIONAL VEHICLES EQUIPPED WITH A TWO-DOOR REFRIGERATOR MANUFACTURED BY THE DOMETIC CORPORATION. THE REFRIGERATOR MAY HAVE A DEFECT IN THE BOILER TUBE. PRESSURIZED COOLANT SOLUTION COULD BE RELEASED INTO AN AREA WHERE AN IGNITION SOURCE (GAS FLAME) IS PRESENT.

Risk: If this solution is exposed to an ignition source under certain specific circumstances, it can result in a vehicle fire.

Original NHTSA wording

IF THIS SOLUTION IS EXPOSED TO AN IGNITION SOURCE UNDER CERTAIN SPECIFIC CIRCUMSTANCES, IT CAN RESULT IN A VEHICLE FIRE.

Remedy & notes

Gulf Stream is working with dometic to repair these refrigerators (please see 08E032). Dometic will repair these refrigerators by installing a secondary burn housing, a thermal fuse, and a melt fuse free of charge. Dometic has retained stericycle INC. To manage this campaign. Stericycle will assist the owner in locating dealerships or service centers and will provide assistance with scheduling of appointments. Owners May contact dometic/stericycle at 1-888-446-5157 or Gulf Stream at 1-574-773-7761.

Customers May contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.safercar.gov.

Electrical System

Apr 11, 2006 · NHTSA campaign 06V113000 · 995 vehicles

Problem: Certain motor homes built on Workhorse chassis and equipped with actia corporate instrument clusters fail to comply with the requirements of federal motor vehicle safety standard nos. 101 "controls and displays" and 105 "hydraulic and electric brake systems." if the brake fail input falls below a voltage of 1.5V, the brake failure lamp and alarm will be activated. Also activation of the ABS telltale when the ABS is not properly functioning does not always occur.

Original NHTSA wording

CERTAIN MOTOR HOMES BUILT ON WORKHORSE CHASSIS AND EQUIPPED WITH ACTIA CORPORATE INSTRUMENT CLUSTERS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NOS. 101 "CONTROLS AND DISPLAYS" AND 105 "HYDRAULIC AND ELECTRIC BRAKE SYSTEMS." IF THE BRAKE FAIL INPUT FALLS BELOW A VOLTAGE OF 1.5V, THE BRAKE FAILURE LAMP AND ALARM WILL BE ACTIVATED. ALSO ACTIVATION OF THE ABS TELLTALE WHEN THE ABS IS NOT PROPERLY FUNCTIONING DOES NOT ALWAYS OCCUR.

Risk: At night the instrument cluster lights May fail and the driver May not be able to see the instrument panel gauges and the brake warning light indicator which could increasing the risk of a crash.

Original NHTSA wording

AT NIGHT THE INSTRUMENT CLUSTER LIGHTS MAY FAIL AND THE DRIVER MAY NOT BE ABLE TO SEE THE INSTRUMENT PANEL GAUGES AND THE BRAKE WARNING LIGHT INDICATOR WHICH COULD INCREASING THE RISK OF A CRASH.

Remedy & notes

Workhorse is conducting the owner notification and remedy for this campaign and reprogram the instrument panel cluster free of charge. Owners May contact Workhorse at 1-877-246-7731 or Gulf Stream at 574-773-7761.

Customers May also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov.

Equipment

Aug 3, 2004 · NHTSA campaign 04V380000 · 104 vehicles

Problem: On certain motor homes built with dewalt/power gear hydraulic hoses used for the slide-out rooms and leveling jacks, the crimping process for attaching the hose fitting to the end of the hydraulic hose was performed improperly.

Original NHTSA wording

ON CERTAIN MOTOR HOMES BUILT WITH DEWALT/POWER GEAR HYDRAULIC HOSES USED FOR THE SLIDE-OUT ROOMS AND LEVELING JACKS, THE CRIMPING PROCESS FOR ATTACHING THE HOSE FITTING TO THE END OF THE HYDRAULIC HOSE WAS PERFORMED IMPROPERLY.

Risk: When one of the improperly crimped hose assemblies is placed under a heavy load, hydraulic fluid could be released in a high pressure spray creating a risk of fire.

Original NHTSA wording

WHEN ONE OF THE IMPROPERLY CRIMPED HOSE ASSEMBLIES IS PLACED UNDER A HEAVY LOAD, HYDRAULIC FLUID COULD BE RELEASED IN A HIGH PRESSURE SPRAY CREATING A RISK OF FIRE.

Remedy & notes

Dewalt/power gear will notify Gulf Stream customers and will inspect and replace the hose fitting. Owners should contact Gulf Stream coach at 800-289-8787.

Customers can also contact the national highway traffic safety administration's auto safety hotline at 1-888-DASH-2-DOT (1-888-327-4236).

Recall text as published by NHTSA and the manufacturer.

What owners complain about

Owner complaints filed with NHTSA; one complaint can name several areas. Not verified by NHTSA.

Complaints by year filed

2004: 1 complaints20042005: 2 complaints200522006: 1 complaints20062007: 1 complaints20072008: 1 complaints20082009: 1 complaints20092010: 2 complaints20102

2004 vs. other Gulf Stream Sun Voyager years

Owner complaints by model year; the darker bar is the 2004. Click a bar to switch year.

Questions

Does the 2004 Gulf Stream Sun Voyager have recalls?

Yes — NHTSA lists 5 recall campaigns covering the 2004 Gulf Stream Sun Voyager, the latest from Nov 22, 2010 (equipment). A recall applies to specific vehicles: enter your VIN at nhtsa.gov/recalls to see whether yours is affected and still open.

What are the most common problems with the 2004 Gulf Stream Sun Voyager?

Owner complaints filed with NHTSA most often mention service brakes (4), visibility (2), equipment (1). Complaints are consumer reports and are not verified by NHTSA.