2004 GMC Sierra 2500 recalls and problems

The 2004 GMC Sierra 2500 has 1 recall and 143 owner complaints on file with NHTSA; the most reported problem area is service brakes.

How the 2004 compares
Fewest complaintsMost complaints

Highest complaint count among 27 Sierra 2500 model years — 2nd most.

1recalls
143complaints
4crashes
4fires
5injuries
60,000median miles

Owner complaints filed with NHTSA, not verified and not adjusted for sales. Ranking compares this model's own years only.

Does your car have an open recall?
Recalls apply to specific vehicles. Only a VIN lookup on NHTSA's official site shows whether yours is affected and still unrepaired.
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1 recall

Equipment

Nov 26, 2004 · NHTSA campaign 04V562000 · 1,660 vehicles

Problem: On certain vans equipped with sure-lok wheelchair securement systems, the sprocket teeth of the retractor assembly is out of alignment.

Original NHTSA wording

ON CERTAIN VANS EQUIPPED WITH SURE-LOK WHEELCHAIR SECUREMENT SYSTEMS, THE SPROCKET TEETH OF THE RETRACTOR ASSEMBLY IS OUT OF ALIGNMENT.

Risk: In the event of a vehicle crash, the wheelchair May not be adequately secured possibly resulting in injuries to a wheelchair occupant.

Original NHTSA wording

IN THE EVENT OF A VEHICLE CRASH, THE WHEELCHAIR MAY NOT BE ADEQUATELY SECURED POSSIBLY RESULTING IN INJURIES TO A WHEELCHAIR OCCUPANT.

Remedy & notes

Dealers will inspect and replace the wheelchair securement retractors as necessary. Sure-lok will handle the repairs for this campaign. Owners should contact sure-lock at 1-908-231-1804 or mobilityworks at 1-800-769-8267.

Sure-lok recall no. 04E-058.customers can also contact the national highway traffic safety administration's auto safety hotline at 1-888-DASH-2-DOT (1-888-327-4236).

Recall text as published by NHTSA and the manufacturer.

What owners complain about

Service Brakes56
Electrical System48
Engine18
Power Train9
Fuel System8
Steering7
Structure5
Equipment3
Tires3
Visibility3

Owner complaints filed with NHTSA; one complaint can name several areas. Not verified by NHTSA.

Complaints by year filed

2005: 1 complaints20052006: 12 complaints2007: 19 complaints2007192008: 15 complaints2009: 11 complaints20092010: 10 complaints2011: 18 complaints20112012: 15 complaints2013: 10 complaints20132014: 11 complaints2015: 7 complaints20152016: 4 complaints2017: 3 complaints20172018: 4 complaints2020: 1 complaints20202021: 2 complaints20212

2004 vs. other GMC Sierra 2500 years

2000: 48 complaints20002001: 134 complaints2002: 134 complaints2003: 160 complaints20031602004: 143 complaints2005: 115 complaints2006: 66 complaints20062007: 83 complaints2008: 63 complaints2009: 31 complaints20092010: 10 complaints2011: 63 complaints2012: 31 complaints20122013: 46 complaints2014: 30 complaints2015: 91 complaints20152016: 59 complaints2017: 37 complaints2018: 35 complaints20182019: 32 complaints2020: 80 complaints2021: 53 complaints20212022: 45 complaints2023: 34 complaints2024: 108 complaints20242025: 28 complaints2026: 16 complaints202616

Owner complaints by model year; the darker bar is the 2004. Click a bar to switch year.

Questions

Does the 2004 GMC Sierra 2500 have recalls?

Yes — NHTSA lists 1 recall campaign covering the 2004 GMC Sierra 2500, the latest from Nov 26, 2004 (equipment). A recall applies to specific vehicles: enter your VIN at nhtsa.gov/recalls to see whether yours is affected and still open.

What are the most common problems with the 2004 GMC Sierra 2500?

Owner complaints filed with NHTSA most often mention service brakes (56), electrical system (48), engine (18). Complaints are consumer reports and are not verified by NHTSA.