2005 Freightliner Century Class recalls and problems

On April 23, 2018, the National Highway Traffic Safety Administration (“NHTSA”) opened Audit Query (AQ18002) to assess the timeliness and scope of four recalls filed by Daimler Trucks North America, LLC (“DTNA”). NHTSA subsequently expanded AQ18002 to examine the timeliness and scope of three additional DTNA recalls and compliance with early warning reporting and manufacturer communications reporting requirements. NHTSA and DTNA entered into a Consent Order on December 29, 2020, to resolve NHTSA’s assertions that certain recalls within the scope of AQ18002 were untimely, DTNA failed to timely submit certain manufacturer communications to NHTSA, and DTNA failed to submit field reports to NHTSA as required. As part of the Consent Order, DTNA agreed to a total civil penalty of thirty million dollars ($30,000,000), of which ten million dollars ($10,000,000) was paid on January 12, 2021. Also, of that total civil penalty, DTNA agreed to spend five million dollars ($5,000,000) on the specific performance obligations to develop advanced data analytics capabilities to enhance its ability to detect and study emerging safety-related defect trends on its vehicles (“Safety Data Analytics infrastructure”) and an advanced data analytics and reporting platform that integrates data on emerging safety-related defect trends on its vehicles and recall lessons learned (“Safety Communications Platform”). The Consent Order also held fifteen million dollars ($15,000,000) of t…

A CONSUMER COMPLAINT WAS FILED WITH THE AGENCY ON AUGUST 22, 2009, BY AN INDEPENDENT CONTRACTOR LEASING A 2009 FREIGHTLINER CASCADIA.THE COMPLAINT ALLEGES THAT IN APRIL OF 2009 AT APPROXIMATELY 50,000 MILES HE EXPERIENCED A SEAL RUPTURE IN THE RACK AND PINION ASSEMBLY.A NEW SEAL WAS INSTALLED AND AT 56,000 MILES HE FOUND HIS RIGHT STEER TIRE COMPLETELY BALD.THE REPAIR SHOP IDENTIFIED AN INTERNAL FAILURE OF THE RACK AND PINION ASSEMBLY CAUSING THE RAPID WEAR OF THE TIRE.ODI HAS IDENTIFIED EWR FIELD REPORTS RELATED TO FAILED RACK AND PINIONS ON THE SUBJECT VEHICLES.THE REPORTS IDENTIFY EITHER AN INTERNAL FAILURE OF THE RACK AND PINION ASSEMBLY THAT RESULTED IN CRASHES OR A LOOSENESS OF THE INNER TIE ROD END OF THE RACK AND PINION RESULTING IN A POOR ALIGNMENT AND PREMATURE TIRE WEAR.INFORMATION RECEIVED DURING THIS INVESTIGATION FROM FREIGHTLINER DETAILED FAILURES OF THE RACK AND PINION ASSEMBLIES ON THE SUBJECT VEHICLES.THESE FAILURES WERE THE RESULT OF THE LEFT HAND INNER TIE ROD END BECOMING LOOSE OVER TIME.WHEN THE TIE ROD BECOMES LOOSE, IT MAY SEPARATE FROM THE RACK AND PINION ASSEMBLY AND MAKE THE VEHICLE DIFFICULT TO STEER.FRIEGHTLINER HAS CONCLUDED THAT A DEFECT RELATED TO MOTOR VEHICLE SAFETY DOES EXIST ON THE SUBJECT VEHICLES AND HAS INITIATED A SAFETY RECALL (09V-357) THAT WILL REMEDY ALL OF THEM.THIS RECALL INVOLVES REMOVING THE TIE ROD AND ADDING A COMPOUND TO IT THAT WILL PREVENT THE TIE ROD FROM COMING LOOSE OVER TIME.A COPY OF THE RECALL IS ATTACHED.FREIGHTLINER…

ODI'S INVESTIGATION OF THE SUBJECT POWER STEERING PUMP HAS FOUND THAT, WITH OVER FIVE YEARS OF OPERATIONAL EXPOSURE, THERE HAVE BEEN NO PUMP FAILURES THAT RESULTED IN LOSS OF POWER STEERING ASSIST WHILE THE VEHICLE WAS BEING DRIVEN ON THE ROAD OR ANY SUDDEN DROP OFF IN THE POWER STEERING ASSIST AT ANY TIME.THERE ARE NO CRASHES OR INJURIES.THESE REDUCTION IN ASSIST EVENTS HAVE ONLY OCCURRED DURING BACKING OR PARKING MANEUVERS.FREIGHTLINER AND TRW APPEAR TO HAVE ACTED RESPONSIBLY IN PROVIDING INFORMATION TO CUSTOMERS AND DEALERS REGARDING SAFE MAINTENANCE AND REPAIR PROCEDURES FOR POWER STEERING PUMPS THAT HAVE EXPERIENCED A REDUCTION IN SPEED OF STEER.FREIGHTLINER'S FIELD SERVICE BULLETIN, FSB 46-38, IS A DIAGNOSTIC PROCEDURE FOR DETERMINING IF THE TRW POWER STEERING PUMP IS RESPONSIBLE FOR REDUCED POWER ASSIST AND DESCRIBES CORRECTIVE ACTIONS THAT SHOULD BE TAKEN ONCE THE DETERMINATION IS MADE.THE CORRECTIVE ACTIONS ARE:REPLACE THE SPOOL VALVE ASSEMBLY (VEHICLES BUILT PRIOR TO 1/1/05) OR, REPLACE THE POWER STEERING PUMP (VEHICLES BUILT AFTER 1/1/05).A SAFETY-RELATED DEFECT TREND HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR MORE DETAILED INFORMATION SEE DOCUMENT FILE.

AS A RESULT OF THE ODI INVESTIGATION, FREIGHTLINER HAS AGREED TO RECALL (NUMBER 07V-289) ALL OF THE VEHICLES MANUFACTURED WITH STEERING COLUMNS POTENTIALLY MISSING WELDS.THE RECALL REMEDY WILL INVOLVE INSPECTING THE RECALLED VEHICLES FOR MISSING WELDS AND IF FOUND REPLACE THE STEERING COLUMN.EARLY WARNING AGGREGATE DATA SUBMITTED TO NHTSA BY FREIGHTLINER SUGGESTED THAT A STEERING PROBLEM (EWR CODE 01) EXISTED FOR THE 2004 AND 2005 CENTURY AND COLUMBIA CLASS VEHICLES.THE COUNT OF FIELD REPORTS SUBMITTED FOR THE FIRST QUARTER OF 2006 WAS HIGHER THAN THE AVERAGE OF THE PREVIOUS 6 QUARTERS FOR THE AGGREGATE STEERING DATA.ODI'S FURTHER REVIEW OF THE EWR DATA FOUNDFIELD REPORTS THAT DESCRIBED STEERING COLUMN FAILURES AS A RESULT OF STEERING COLUMN WELDS CRACKING OR BREAKING.INFORMATION RECEIVED FROM FREIGHTLINER DETAILED FAILURES OF THE STEERING COLUMNS ON THE SUBJECT VEHICLES.THESE FAILURES WERE THE RESULT OF MISSING AND CRACKED WELDS ON THE STEERING COLUMN ASSEMBLY.DURING TESTING OF VEHICLES CONTAINING DEFECTIVE STEERING COLUMNS, ODI DETERMINED THAT WELD FAILURES IN THE STEERING COLUMN CREATE A SITUATION WHERE THE VEHICLE BECOMES DIFFICULT TO STEER OR MAY STARTLE THE DRIVER UPON FAILING, THUS PRESENTING A SAFETY RISK.A COPY OF THE RECALL IS ATTACHED.FREIGHTLINER'S ACTION RESOLVES THE ISSUES RAISED BY THIS INVESTIGATION AND, THEREFORE, THIS INVESTIGATION IS CLOSED.

EARLY WARNING AGGREGATE DATA SUBMITTED TO NHTSA BY FREIGHTLINER SUGGESTS THAT A STEERING (EWR CODE 01) PROBLEM EXISTS FOR THE 2004 AND 2005 CENTURY AND COLUMBIA CLASS VEHICLES.THE COUNT OF FIELD REPORTS SUBMITTED FOR THE FIRST QUARTER OF 2006 WAS SIGNIFICANTLY HIGHER THAN THE AVERAGE OF THE PREVIOUS 6 QUARTERS FOR THE AGGREGATE STEERING DATA.FURTHER REVIEW OF THE EWR DATA FOUNDFIELD REPORTS THAT DESCRIBED STEERING COLUMN FAILURES AS A RESULT OF WELDS CRACKING OR BREAKING.INFORMATION RECEIVED FROM FREIGHTLINER DETAILS A NUMBER OF STEERING COLUMNFAILURES ON THE SUBJECT VEHICLES.THESE FAILURES WERE THE RESULT OF MISSING AND CRACKED WELDS ON THE STEERING COLUMN ASSEMBLY.AN ENGINEERING ANALYSIS (EA) IS WARRANTED TO DETERMINE IF THE WELD FAILURES IN THE STEERING COLUMN CREATE A SITUATION WHERE THE VEHICLE BECOMES DIFFICULT TO STEER OR STARTLES THE DRIVER PRESENTING A SAFETY RISK.