2004 Four Winds Mandalay recalls and problems

The 2004 Four Winds Mandalay has 5 recalls and 2 owner complaints on file with NHTSA; the most reported problem area is visibility.

How the 2004 compares

Highest

Fewest complaintsMost complaints

Highest complaint count among 4 Mandalay model years — the most of any year.

5recalls

2complaints

0crashes

0fires

0injuries

40,000median miles

Owner complaints filed with NHTSA, not verified and not adjusted for sales. Ranking compares this model's own years only.

Does your car have an open recall?
Recalls apply to specific vehicles. Only a VIN lookup on NHTSA's official site shows whether yours is affected and still unrepaired.

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5 recalls

Equipment

Nov 16, 2010 · NHTSA campaign 10V563000 · 3,488 vehicles

Problem: Tmc is recalling certain model year 2004-2011 Damon and Four Winds recreational vehicles equipped with 1200-SERIES norcold refrigerators. The population of refrigerators being addressed contains either a sensing algorithm or thermal switch to shut off power to the refrigerator when high temperatures are detected in order to prevent a potential fire. The response times of the sensor algorithm and thermal switch devices to stop power are not sufficient.

Original NHTSA wording

TMC IS RECALLING CERTAIN MODEL YEAR 2004-2011 DAMON AND FOUR WINDS RECREATIONAL VEHICLES EQUIPPED WITH 1200-SERIES NORCOLD REFRIGERATORS. THE POPULATION OF REFRIGERATORS BEING ADDRESSED CONTAINS EITHER A SENSING ALGORITHM OR THERMAL SWITCH TO SHUT OFF POWER TO THE REFRIGERATOR WHEN HIGH TEMPERATURES ARE DETECTED IN ORDER TO PREVENT A POTENTIAL FIRE. THE RESPONSE TIMES OF THE SENSOR ALGORITHM AND THERMAL SWITCH DEVICES TO STOP POWER ARE NOT SUFFICIENT.

Risk: The sensing algorithm or thermal switch installed to shut off power to the refrigerator when high temperatures are detected due to a possible hydrogen gas leak, May not shut-off in sufficient time to prevent a fire.

Original NHTSA wording

THE SENSING ALGORITHM OR THERMAL SWITCH INSTALLED TO SHUT OFF POWER TO THE REFRIGERATOR WHEN HIGH TEMPERATURES ARE DETECTED DUE TO A POSSIBLE HYDROGEN GAS LEAK, MAY NOT SHUT-OFF IN SUFFICIENT TIME TO PREVENT A FIRE.

Remedy & notes

Tmc is working with norcold to identify and notify any affected owners. Owners will be instructed to contact norcold dealers to receive the remedy free of charge. Please see norcold's defect report 10E-049 for additional nformation. The recall began on January 12, 2011. Owners May contact norcold at 1-800-767-9101 or Thor Motor Coach at 1-877-855-2867.

Owners May also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.safercar.gov>http://www.safercar.gov</a> .

Equipment

Jul 21, 2008 · NHTSA campaign 08V368000 · 1,633 vehicles

Problem: Four Winds is recalling 1,633 my 2004-2007 mandalay, my 2005-2007 presidio, and my 2006-2007 valencia motor homes equipped with a two-door refrigerator manufactured by the dometic corporation. The refrigerator May have a defect in the boiler tube. Pressurized coolant solution could be released into an area where an ignition source (gas flame) is present.

Original NHTSA wording

FOUR WINDS IS RECALLING 1,633 MY 2004-2007 MANDALAY, MY 2005-2007 PRESIDIO, AND MY 2006-2007 VALENCIA MOTOR HOMES EQUIPPED WITH A TWO-DOOR REFRIGERATOR MANUFACTURED BY THE DOMETIC CORPORATION. THE REFRIGERATOR MAY HAVE A DEFECT IN THE BOILER TUBE. PRESSURIZED COOLANT SOLUTION COULD BE RELEASED INTO AN AREA WHERE AN IGNITION SOURCE (GAS FLAME) IS PRESENT.

Risk: If this solution is exposed to an ignition source under certain specific circumstances, it can result in a vehicle fire.

Original NHTSA wording

IF THIS SOLUTION IS EXPOSED TO AN IGNITION SOURCE UNDER CERTAIN SPECIFIC CIRCUMSTANCES, IT CAN RESULT IN A VEHICLE FIRE.

Remedy & notes

Four Winds is working with dometic to repair these refrigerators (please see 08E032). Dometic will repair these refrigerators by installing a secondary burn housing, a thermal fuse, and a melt fuse free of charge. Dometic has retained stericycle INC. To manage this campaign. Stericycle will assist the owner in locating dealerships or service centers and will provide assistance with scheduling of appointments. Owners May contact dometic/stericycle at 1-888-446-5157 or Four Winds at 1-800-860-5658.

Customers May contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.safercar.gov.

Steering

Dec 19, 2007 · NHTSA campaign 07V584000 · 1,174 vehicles

Problem: On certain motor homes built on Freightliner chassis and equipped with zf model 8018 steering gears, these gears May have been assembled with the incorrect recirculating ball spacer. This could potentially allow the recirculating balls to escape from the recirculating ball circuit resulting in a loss of steering.

Original NHTSA wording

ON CERTAIN MOTOR HOMES BUILT ON FREIGHTLINER CHASSIS AND EQUIPPED WITH ZF MODEL 8018 STEERING GEARS, THESE GEARS MAY HAVE BEEN ASSEMBLED WITH THE INCORRECT RECIRCULATING BALL SPACER. THIS COULD POTENTIALLY ALLOW THE RECIRCULATING BALLS TO ESCAPE FROM THE RECIRCULATING BALL CIRCUIT RESULTING IN A LOSS OF STEERING.

Risk: The operator May notice higher required steering wheel inputs, or the need for more steering wheel adjustments while driving in a straight line in combination with metallic cracking noises prior to a loss of steering. Loss of steering could result in a vehicle crash.

Original NHTSA wording

THE OPERATOR MAY NOTICE HIGHER REQUIRED STEERING WHEEL INPUTS, OR THE NEED FOR MORE STEERING WHEEL ADJUSTMENTS WHILE DRIVING IN A STRAIGHT LINE IN COMBINATION WITH METALLIC CRACKING NOISES PRIOR TO A LOSS OF STEERING. LOSS OF STEERING COULD RESULT IN A VEHICLE CRASH.

Remedy & notes

Four Winds is working with Freightliner and zf to replace the steering gear free of charge (please see 07V343 and 07E049). Owners May contact Four Winds at 1-574-266-1111 or Freightliner at 1-800-547-0712.

Customers May also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov.

Equipment

Mar 5, 2007 · NHTSA campaign 07V082000 · 58 vehicles

Problem: Certain motor homes equipped with a two-door refrigerator, manufactured by the dometic corporation, May have a defect in the boiler tube. Pressurized coolant solution could be released into an area where an ignition source (gas flame) is present.

Original NHTSA wording

CERTAIN MOTOR HOMES EQUIPPED WITH A TWO-DOOR REFRIGERATOR, MANUFACTURED BY THE DOMETIC CORPORATION, MAY HAVE A DEFECT IN THE BOILER TUBE. PRESSURIZED COOLANT SOLUTION COULD BE RELEASED INTO AN AREA WHERE AN IGNITION SOURCE (GAS FLAME) IS PRESENT.

Risk: Release of coolant under certain conditions could ignite and result in a fire.

Original NHTSA wording

RELEASE OF COOLANT UNDER CERTAIN CONDITIONS COULD IGNITE AND RESULT IN A FIRE.

Remedy & notes

Four Winds will be working with dometic in order to repair these refrigerators (please see 06E076). Dometic will repair these refrigerators by installing a secondary burn housing, a thermal fuse, and a melt fuse free of charge. Dometic has retained stericycle INC. To manage this campaign. Stericycle will assist you in locating dealerships or service centers and will provide assistance with scheduling of appointments. Owners May contact dometic/stericycle at 1-888-446-5157.

Customers May contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.safercar.gov.

Service Brakes

Aug 4, 2004 · NHTSA campaign 04V377000 · 60 vehicles

Problem: Certain motor homes do not comply with the requirements of federal motor vehicle safety standard no. 121, 'air brake systems.' in a situation in which multiple alarms are active, a check engine, stop engine, or similar warning indicator is given priority over the low air alarm by the instrument system controller software. If the operator does not acknowledge these higher priority alarms, a low air alarm May not be displayed.

Original NHTSA wording

CERTAIN MOTOR HOMES DO NOT COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 121, 'AIR BRAKE SYSTEMS.' IN A SITUATION IN WHICH MULTIPLE ALARMS ARE ACTIVE, A CHECK ENGINE, STOP ENGINE, OR SIMILAR WARNING INDICATOR IS GIVEN PRIORITY OVER THE LOW AIR ALARM BY THE INSTRUMENT SYSTEM CONTROLLER SOFTWARE. IF THE OPERATOR DOES NOT ACKNOWLEDGE THESE HIGHER PRIORITY ALARMS, A LOW AIR ALARM MAY NOT BE DISPLAYED.

Risk: A vehicle could be driven with the air pressure below 60 PSI without the low air warning sounding, which could result in a crash.

Original NHTSA wording

A VEHICLE COULD BE DRIVEN WITH THE AIR PRESSURE BELOW 60 PSI WITHOUT THE LOW AIR WARNING SOUNDING, WHICH COULD RESULT IN A CRASH.

Remedy & notes

Freightliner dealers will re-flash the software. Owners should Freightliner at 1-800-547-0712 or Four Winds at 1-574-266-1111.

Customers can also contact the national highway traffic safety administration auto safety hotline at 1-888-DASH-2-DOT (1-888-327-4236).

Recall text as published by NHTSA and the manufacturer.

What owners complain about

Visibility2

Owner complaints filed with NHTSA; one complaint can name several areas. Not verified by NHTSA.

2004 vs. other Four Winds Mandalay years

Owner complaints by model year; the darker bar is the 2004. Click a bar to switch year.

Questions

Does the 2004 Four Winds Mandalay have recalls?

Yes — NHTSA lists 5 recall campaigns covering the 2004 Four Winds Mandalay, the latest from Nov 16, 2010 (equipment). A recall applies to specific vehicles: enter your VIN at nhtsa.gov/recalls to see whether yours is affected and still open.

What are the most common problems with the 2004 Four Winds Mandalay?

Owner complaints filed with NHTSA most often mention visibility (2). Complaints are consumer reports and are not verified by NHTSA.