2015 Forest River Shasta recalls and problems

The 2015 Forest River Shasta has 1 recall and 46 owner complaints on file with NHTSA; the most reported problem area is unknown or other.

How the 2015 compares

Highest

Fewest complaintsMost complaints

Highest complaint count among 4 Shasta model years — the most of any year.

1recalls

46complaints

0crashes

0fires

1injuries

175median miles

Owner complaints filed with NHTSA, not verified and not adjusted for sales. Ranking compares this model's own years only.

Does your car have an open recall?
Recalls apply to specific vehicles. Only a VIN lookup on NHTSA's official site shows whether yours is affected and still unrepaired.

Check your VIN →

1 recall

Equipment

May 22, 2015 · NHTSA campaign 15V303000 · 120 vehicles

Problem: Forest River, Inc. (Forest River) is recalling certain model year 2013-2015 Coachmen Shasta SHT27RL travel trailers manufactured May 7, 2013, to May 7, 2015. The affected trailers may have an incorrect gross vehicle weight rating (GVWR) information stated on the Federal Weight Tags. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."

Risk: Incorrect GVWR information on the label may lead the operator to load the trailer to an incorrect weight, increasing the risk of a vehicle crash.

Remedy & notes

Forest River will notify owners, and dealers will replace the incorrect label with a corrected label, free of charge. The recall began on June 23, 2015. Owners may contact Forest River customer service at 1-574-825-8717. Forest River's number for this recall is 53-05132015-0035.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall text as published by NHTSA and the manufacturer.

What owners complain about

Unknown or other19

Wheels16

Latches/locks/linkages1

Visibility1

Owner complaints filed with NHTSA; one complaint can name several areas. Not verified by NHTSA.

Complaints by year filed

NHTSA investigations

Shasta Airflyte Safety Issues

DP15008 · opened Dec 4, 2015 · closed Jun 28, 2016 · led to recall 16V218000

Summary

The Office of Defects Investigation (ODI) opened this investigation after receipt of Defect Petition ES15-004654.The petition alleged eleven (11) separate issues.Six (6) of the issues related to vehicle design or construction.The other five (5) related to corporate safety culture.ODI considered each issue separately during it's evaluation.An outline of the issues follows.Additional details are included in the attached Evaluation Report.Four (4) issues were addressed with recalls: Window failuresRecall 15V-553 Wheel well/Suspension/RimsRecall 15V-552 Passenger tire failures Recall 15V-369 Dinette bed failures Recall 16V-218One (1) issue was addressed with a Technical Service Bulletin (TSB). Body separation from frame.OEM TSB # 53-05112016-0191.One (1) issue, Door Lock Failures, was not considered a safety issue as NFPA Standard 1192 requires multiplemeans of egress.The remaining five (5) issues, listed below, were either directly or indirectly addressed by a Consent Order issued July 8, 2015. (1) Questionable record keeping practices on serious defects (2) Shasta & Dealer dismissing safety concerns reported by owners (3) No proactive plans to address known defects (4) Poor service management practices, owners have no support (5) Barriers [to customer feedback]This investigation is closed. The agency is actively involved with Forest Riverto improve its corporate safety culture and reserves the right to take further action if warranted.The ODI reports cited above can be reviewed…

2015 vs. other Forest River Shasta years

Owner complaints by model year; the darker bar is the 2015. Click a bar to switch year.

Questions

Does the 2015 Forest River Shasta have recalls?

Yes — NHTSA lists 1 recall campaign covering the 2015 Forest River Shasta, the latest from May 22, 2015 (equipment). A recall applies to specific vehicles: enter your VIN at nhtsa.gov/recalls to see whether yours is affected and still open.

What are the most common problems with the 2015 Forest River Shasta?

Owner complaints filed with NHTSA most often mention unknown or other (19), structure (18), wheels (16). Complaints are consumer reports and are not verified by NHTSA.