Equipment
Problem: On certain vans built on Ford e-450 and GMC c-550 chassis and equipped with sure-lok wheelchair securement systems, the sprocket teeth of the retractor assembly is out of alignment.
Original NHTSA wording
ON CERTAIN VANS BUILT ON FORD E-450 AND GMC C-550 CHASSIS AND EQUIPPED WITH SURE-LOK WHEELCHAIR SECUREMENT SYSTEMS, THE SPROCKET TEETH OF THE RETRACTOR ASSEMBLY IS OUT OF ALIGNMENT.
Risk: In the event of a vehicle crash, the wheelchair May not be adequately secured possibly resulting in injuries to a wheelchair occupant.
Original NHTSA wording
IN THE EVENT OF A VEHICLE CRASH, THE WHEELCHAIR MAY NOT BE ADEQUATELY SECURED POSSIBLY RESULTING IN INJURIES TO A WHEELCHAIR OCCUPANT.
Remedy & notes
Dealers will inspect and replace the wheelchair securement retractors as necessary. Sure-lok is conducting the owner notification and remedy for this campaign. Owners May contact sure-lok at 1-908-231-1804 or federal coach at 1-800-292-6210.
Customers May also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov.