2020 Ford Escape Phev recalls and problems

The 2020 Ford Escape Phev has 1 recall and 1 owner complaint on file with NHTSA; the most reported problem area is unknown or other.

How the 2020 compares
Fewest complaintsMost complaints

Low complaint count among 7 Escape Phev model years — 6th most.

1recalls
1complaints
0crashes
0fires
0injuries
—median miles

Owner complaints filed with NHTSA, not verified and not adjusted for sales. Ranking compares this model's own years only.

Does your car have an open recall?
Recalls apply to specific vehicles. Only a VIN lookup on NHTSA's official site shows whether yours is affected and still unrepaired.
Check your VIN →

1 recall

Electrical System

Nov 14, 2025 · NHTSA campaign 25V789000 · 20,558 vehicles

Problem: Ford Motor Company (Ford) is recalling certain 2020-2024 Ford Escape and 2021-2024 Lincoln Corsair plug-in hybrid vehicles. A manufacturing defect in one or more of the high voltage battery cells may result in an internal short circuit and battery failure.

Risk: Battery failure can cause a loss of drive power, increasing the risk of a crash. Battery failure can also increase the risk of a fire.

Remedy

Dealers will update the battery energy control module (BECM) and hybrid powertrain control module (HPCM), free of charge. Owners are advised to only use "Auto EV" mode and will be instructed by mail to limit the maximum charge of the battery until the remedy has been completed. Owner notification letters were mailed September 4, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SC4. Vehicles in this recall were previously recalled under 24V954 and will need to have the new remedy performed. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on November 18, 2025.

Recall text as published by NHTSA and the manufacturer.

What owners complain about

Unknown or other1

Owner complaints filed with NHTSA; one complaint can name several areas. Not verified by NHTSA.

2020 vs. other Ford Escape Phev years

2020: 1 complaints20202021: 22 complaints20212022: 80 complaints2022802023: 13 complaints20232024: 8 complaints20242025: 4 complaints20252026: 1 complaints20261

Owner complaints by model year; the darker bar is the 2020. Click a bar to switch year.

Questions

Does the 2020 Ford Escape Phev have recalls?

Yes — NHTSA lists 1 recall campaign covering the 2020 Ford Escape Phev, the latest from Nov 14, 2025 (electrical system). A recall applies to specific vehicles: enter your VIN at nhtsa.gov/recalls to see whether yours is affected and still open.

What are the most common problems with the 2020 Ford Escape Phev?

Owner complaints filed with NHTSA most often mention unknown or other (1). Complaints are consumer reports and are not verified by NHTSA.