2021 Chevrolet Express Cutaway Van recalls and problems

The 2021 Chevrolet Express Cutaway Van has 1 recall and 0 owner complaints on file with NHTSA.

How the 2021 compares

Too few model years with complaints to compare.

1recalls

0complaints

0crashes

0fires

0injuries

—median miles

Owner complaints filed with NHTSA, not verified and not adjusted for sales. Ranking compares this model's own years only.

Does your car have an open recall?
Recalls apply to specific vehicles. Only a VIN lookup on NHTSA's official site shows whether yours is affected and still unrepaired.

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1 recall

Electrical System

Apr 6, 2023 · NHTSA campaign 23V247000 · 150,830 vehicles

Problem: General Motors, LLC (GM) is recalling certain 2003-2023 Chevrolet Express Cutaway and GMC Savana Cutaway incomplete vehicles equipped with wiring for an optional rear heating, ventilation, and air-conditioning (HVAC) system. When the HVAC blower motor circuit is left unused with exposed connectors and wiring, the circuit can corrode and overheat.

Risk: An overheated electrical circuit increases the risk of a fire.

Remedy & notes

Dealers will properly seal the rear HVAC blower motor circuits at the left side B-pillar, free of charge. Owner notification letters were mailed May 2, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GMC's number for this recall is N222386050.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Recall text as published by NHTSA and the manufacturer.

NHTSA investigations

6L90 Transmission Failure

PE23016 · opened Sep 27, 2023 · closed Jan 10, 2025

Summary

The Office of Defects Investigation (ODI) opened this Preliminary Evaluation (PE) after receiving one Vehicle Owner Questionnaire (VOQ) complaint related to four school buses built on General Motors (GM) van chassis. The VOQ alleged transmission failure resulting in a loss of all forward gear. In ODI's pre-investigative discussions with GM, ODI learned that valve body separator plates had been machined out of tolerance during production periods between October 2016 to April 2017 and February 2021 to April 2021. This out of tolerance machining may create excessive wear to the valve body check balls, possibly resulting in an inability to engage drive or reverse. The potential loss of drivability only begins when shifting from a park or neutral transmission selection and does not occur during a functional drive cycle. The average failure mileage of vehicles which experienced this condition is within warranty and related claims or complaints did not include any accidents, injuries, or fatalities. After discussions with GM, Technical Service Bulletin (TSB) 23-NA-142 (NHTSA ID number 10243753) was released in September 2023. This technical service bulletin provides a procedure for technicians to replace the forward check ball and separator plate if found to be the cause of a customer's concern. During the course of the investigation, GM also released a Customer Satisfaction Program (CSP) N232428780 (NHTSA ID 10253316) in February 2024, to notify school bus and ambulance fleets of t…

2021 vs. other Chevrolet Express Cutaway Van years

Owner complaints by model year; the darker bar is the 2021. Click a bar to switch year.

Questions

Does the 2021 Chevrolet Express Cutaway Van have recalls?

Yes — NHTSA lists 1 recall campaign covering the 2021 Chevrolet Express Cutaway Van, the latest from Apr 6, 2023 (electrical system). A recall applies to specific vehicles: enter your VIN at nhtsa.gov/recalls to see whether yours is affected and still open.

What are the most common problems with the 2021 Chevrolet Express Cutaway Van?

Few complaints have been filed with NHTSA for the 2021 Chevrolet Express Cutaway Van.