2017 Chevrolet Bolt EV recalls and problems

The 2017 Chevrolet Bolt EV has 4 recalls and 351 owner complaints on file with NHTSA; the most reported problem area is steering.

Park outside warning. Owners are advised to park outside and away from buildings until the repair is done, because of a fire risk. Campaigns: 21V560000, 20V701000.
2017 Chevrolet Bolt Ev
Photo: 2017 Chevrolet Bolt Ev by Kevauto, CC BY-SA 4.0, via Wikimedia Commons
How the 2017 compares
Fewest complaintsMost complaints

Highest complaint count among 8 Bolt EV model years — the most of any year.

4recalls
351complaints
11crashes
5fires
5injuries
20,000median miles

Owner complaints filed with NHTSA, not verified and not adjusted for sales. Ranking compares this model's own years only.

Does your car have an open recall?
Recalls apply to specific vehicles. Only a VIN lookup on NHTSA's official site shows whether yours is affected and still unrepaired.
Check your VIN →

4 recalls

Seat Belts

Dec 14, 2023 · NHTSA campaign 23V845000 · 6,771 vehicles

Problem: General Motors, LLC (GM) is recalling certain 2017-2023 Chevrolet Bolt EV vehicles. This recall includes certain vehicles previously repaired incorrectly under NHTSA recall number 22V-930. After a crash with seat belt pretensioner deployment, the pretensioner exhaust may ignite carpet fibers near the B-pillar, causing a fire.

Risk: A fire increases the risk of injury.

Remedy & notes

Dealers will inspect both front seat belt pretensioners and, if necessary, install metal foil at the carpet near the pretensioner exhaust. Certain vehicles will also need a pretensioner cover installed. Repairs will be performed free of charge. Owner notification letters were mailed January 24, 2024. These vehicles were previously recalled for this same issue under recall number 22V-930 and will need to have the new remedy performed. Owners may contact GM EV Concierge at 1-833-EVCHEVY (1-833-382-4389) (TTY 711 / 1-800-833-2438) or Customer Service at 1-800-222-1020. GM's number for this recall is N232421970.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Seat Belts

Dec 15, 2022 · NHTSA campaign 22V930000 · 111,242 vehicles

Problem: General Motors, LLC (GM) is recalling certain 2017-2023 Chevrolet Bolt EV vehicles. After a crash with seat belt pretensioner deployment, the pretensioner exhaust may ignite carpet fibers near the B-pillar, causing a fire.

Risk: A vehicle fire can increase the risk of injury.

Remedy & notes

Dealers will install metal foil at the carpet near the pretensioner exhaust, and install a pretensioner cover as necessary, free of charge. Owner notification letters were mailed between January 23, 2023 and April 25, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N222383790.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Electrical System

Jul 23, 2021 · NHTSA campaign 21V560000 · 57,414 vehicles
Park outside

Problem: General Motors LLC (GM) is recalling certain 2017-2019 Chevrolet Bolt EV vehicles previously recalled under NHTSA recall number 20V-701. The high voltage battery could catch fire when charged to full or nearly full capacity.

Risk: A battery fire increases the risk of injury.

Remedy & notes

Owners are advised to take the following interim steps: Activate either the Hill Top Reserve (2017 and 2018 models) or Target Charge Level (2019 models) feature in their vehicle to limit the charge level to 90%, charge their vehicle more frequently, avoid depleting the battery to 70 miles range remaining, park outside after charging, and do not charge the vehicle indoors overnight. Defective battery modules will be replaced by GM, free of charge. Interim notification letters notifying owners of the safety risk were mailed on August 13, 2021. Owner notification letters were mailed on August 13, 2021. Owners may contact the Bolt EV Concierge Team at 1-833-382-4389. GM's number for this recall is N212343880.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Electrical System

Nov 13, 2020 · NHTSA campaign 20V701000 · 50,932 vehicles
Park outside

Problem: General Motors LLC (GM) is recalling all 2017-2018 and certain 2019 Chevrolet Bolt EV vehicles. The high voltage battery could catch fire when charged to full or nearly full capacity.

Risk: A battery fire increases the risk of injury.

Remedy & notes

This recall has been superseded by recall number 21V-560. Vehicles previously repaired under 20V-701 will still need to have the new remedy under recall 21V-560. GM will notify owners, and as an interim repair, beginning on November 17, 2020, dealers will reprogram the hybrid propulsion control module 2 (HPCM2) to limit the full charge to 90%, free of charge. Owners are advised to activate either the Hill Top Reserve (2017 and 2018 models) or Target Charge Level (2019 models) feature in their vehicle to limit the charge level to 90%, or park outside, until the software update is completed. Owners were notified of the interim repair beginning November 17, 2020. The second notice was mailed on May 11, 2021. Owners may contact the Bolt EV Concierge Team at 1-833-382-4389. GM's number for this recall is N202311730.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall text as published by NHTSA and the manufacturer.

What owners complain about

Owner complaints filed with NHTSA; one complaint can name several areas. Not verified by NHTSA.

Complaints by year filed

2017: 19 complaints20172018: 20 complaints20182019: 13 complaints20192020: 12 complaints20202021: 118 complaints20211182022: 51 complaints20222023: 35 complaints20232024: 27 complaints20242025: 36 complaints20252026: 20 complaints202620

NHTSA investigations

Pedestrian alert sounds

DP22005 · opened Jan 27, 2023 · closed Aug 7, 2023 · led to recall 22V063000
Summary

NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.

Electric Vehicle Battery Fires

PE20016 · opened Oct 9, 2020 · closed Feb 7, 2022 · led to recall 20V701000
Summary

In October 2020, the Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE) on 2017-2020 Model Year (MY) Chevrolet Bolt vehicles based on complaints received alleging that the vehicles caught fire under the seating area while parked and unattended. At the time, ODI had received 2 Vehicle Owner Questionnaires (VOQs) and several field reports. All complaints alleged vehicles caught fire during or after electrical charging.ODI's review found vehicle thermal events occurred during and/or at the end of the battery module charging cycle. The information learned from NHTSA and General Motors joint vehicle inspections prompted General Motors to file Recall 20V-701 on April 29, 2021. The remedy for this recall included 1) performing diagnostic procedures to identify and replace potentially defective battery cell-module assemblies and 2) installing onboard diagnostic software, designed to detect and warn owners regarding potential issues related to changes in battery module performance over time. Until this interim remedy became available for all affected vehicles, General Motors instructed their customers to enable ?Hilltop Reserve or ?Target Charge Level, based on the vehicle-equipped technology. Enabling these technologies would limit charging capacity of the battery module to a maximum of 90 percent. General Motors then continued to investigate the root cause of these battery cell module thermal events, which would lead them to their long-term recall remedy solu…

2017 vs. other Chevrolet Bolt EV years

Owner complaints by model year; the darker bar is the 2017. Click a bar to switch year.

Questions

Does the 2017 Chevrolet Bolt EV have recalls?

Yes — NHTSA lists 4 recall campaigns covering the 2017 Chevrolet Bolt EV, the latest from Dec 14, 2023 (seat belts). A recall applies to specific vehicles: enter your VIN at nhtsa.gov/recalls to see whether yours is affected and still open.

What are the most common problems with the 2017 Chevrolet Bolt EV?

Owner complaints filed with NHTSA most often mention steering (126), electrical system (114), fuel system (70). Complaints are consumer reports and are not verified by NHTSA.

Is it safe to drive the 2017 Chevrolet Bolt EV?

2 recalls advise parking outside because of a fire risk. Only vehicles with the recall open are affected — check your VIN at nhtsa.gov/recalls.