2021 Cadillac XT4 recalls and problems

The 2021 Cadillac XT4 has 1 recall and 12 owner complaints on file with NHTSA; the most reported problem area is fuel system.

2020 Cadillac Xt4
Pictured: a 2020 model; the 2021 may differ in details. Photo: 2020 Cadillac Xt4 by Bull-Doser, Public domain, via Wikimedia Commons
How the 2021 compares
Fewest complaintsMost complaints

Average complaint count among 7 XT4 model years — 4th most.

1recalls
12complaints
1crashes
0fires
0injuries
34,536median miles

Owner complaints filed with NHTSA, not verified and not adjusted for sales. Ranking compares this model's own years only.

Does your car have an open recall?
Recalls apply to specific vehicles. Only a VIN lookup on NHTSA's official site shows whether yours is affected and still unrepaired.
Check your VIN →

1 recall

Seat Belts

Aug 20, 2021 · NHTSA campaign 21V649000 · 402 vehicles

Problem: General Motors, LLC (GM) is recalling certain 2016-2021 Chevrolet Malibu and 2019-2021 Cadillac XT4 vehicles. The rear seat belt retractors may be improperly secured with loose or missing fasteners.

Risk: An improperly secured seat belt retractor may not function properly in a crash, increasing the risk of injury.

Remedy & notes

Dealers will inspect and tighten the rear seat belt retractors, as necessary, free of charge. Owner notification letters were mailed on September 17, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020 and Cadillac customer service at 1-800-458-8006. GM's number for this recall is N212333380.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Recall text as published by NHTSA and the manufacturer.

What owners complain about

Owner complaints filed with NHTSA; one complaint can name several areas. Not verified by NHTSA.

Complaints by year filed

2021: 1 complaints20212022: 2 complaints20222024: 2 complaints20242025: 4 complaints202542026: 3 complaints20263

NHTSA investigations

Air Bag Malfunction

PE21010 · opened Apr 9, 2021 · closed Aug 24, 2023
Summary

On April 9, 2021, the Office of Defects Investigations (ODI) opened PE21-010 to investigate instances of air bag malfunction indicator light (MIL) illumination and potential for frontal air bag non-deployment in several vehicles manufactured by General Motors (GM). The vehicles included model year (MY) 2020 through 2021 CT4 and CT5 passenger cars, Sierra and Silverado trucks (1500/2500/3500 models), XT4 and MY 2021 Escalade, Suburban, Tahoe, Yukon SUVs.Technical Service Bulletin (TSB) 21-NA-005, issued in March 2021, addresses air bag MIL illumination with diagnostic trouble codes (DTCs) B0001-1B or B0012-0D. It cites rust particles in the connection terminal interface of the driver air bag inflator housing as the cause of the air bag MIL illumination. Illumination of the air bag MIL under these circumstances may result in a non-deployment of the frontal driver air bag during a frontal collision and increased risk of injury to the driver.GM stated a correlation exists between production delays due to the pandemic shutdown and premature corrosion initiation on the surface of the air bag inflator housing, which, in some cases, caused rust development during a seven (7) month period of vehicle production. In the rare instance when a rust particle dislodges from the driver air bag inflator housing and enters the air bag connector prior to assembly, an intermittent resistance spike at the air bag connector may result. The condition generates excessive resistance in the air bag ele…

2021 vs. other Cadillac XT4 years

Owner complaints by model year; the darker bar is the 2021. Click a bar to switch year.

Questions

Does the 2021 Cadillac XT4 have recalls?

Yes — NHTSA lists 1 recall campaign covering the 2021 Cadillac XT4, the latest from Aug 20, 2021 (seat belts). A recall applies to specific vehicles: enter your VIN at nhtsa.gov/recalls to see whether yours is affected and still open.

What are the most common problems with the 2021 Cadillac XT4?

Owner complaints filed with NHTSA most often mention fuel system (5), electrical system (3), engine (2). Complaints are consumer reports and are not verified by NHTSA.