2004 Cadillac Escalade Ext recalls and problems

The 2004 Cadillac Escalade Ext has 2 recalls and 11 owner complaints on file with NHTSA; the most reported problem area is electrical system.

2004 Cadillac Escalade Ext
Photo: 2004 Cadillac Escalade Ext by Cutlass, CC0, via Wikimedia Commons
How the 2004 compares
Fewest complaintsMost complaints

High complaint count among 11 Escalade Ext model years — 5th most.

2recalls
11complaints
1crashes
0fires
0injuries
106,000median miles

Owner complaints filed with NHTSA, not verified and not adjusted for sales. Ranking compares this model's own years only.

Does your car have an open recall?
Recalls apply to specific vehicles. Only a VIN lookup on NHTSA's official site shows whether yours is affected and still unrepaired.
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2 recalls

Structure

Mar 17, 2004 · NHTSA campaign 04V129000 · 3,662,211 vehicles

Problem: On certain pickup trucks and sport utility vehicles, the galvanized steel tailgate support cables that retain the tailgate in the full open (horizontal) position May corrode, weaken, and eventually fracture. If both cables fractured, the tailgate would suddenly drop and strike the top surface of the rear bumper.

Original NHTSA wording

ON CERTAIN PICKUP TRUCKS AND SPORT UTILITY VEHICLES, THE GALVANIZED STEEL TAILGATE SUPPORT CABLES THAT RETAIN THE TAILGATE IN THE FULL OPEN (HORIZONTAL) POSITION MAY CORRODE, WEAKEN, AND EVENTUALLY FRACTURE. IF BOTH CABLES FRACTURED, THE TAILGATE WOULD SUDDENLY DROP AND STRIKE THE TOP SURFACE OF THE REAR BUMPER.

Risk: Anyone sitting or standing on the horizontal surface of the tailgate when both cables fractured could be injured by falling from the tailgate. On vehicles that have had the bumper removed, the tailgate May drop even lower. Additionally, if there is cargo on the tailgate the cargo May fall off if the support cables fracture.

Original NHTSA wording

ANYONE SITTING OR STANDING ON THE HORIZONTAL SURFACE OF THE TAILGATE WHEN BOTH CABLES FRACTURED COULD BE INJURED BY FALLING FROM THE TAILGATE. ON VEHICLES THAT HAVE HAD THE BUMPER REMOVED, THE TAILGATE MAY DROP EVEN LOWER. ADDITIONALLY, IF THERE IS CARGO ON THE TAILGATE THE CARGO MAY FALL OFF IF THE SUPPORT CABLES FRACTURE.

Remedy & notes

Dealers will replace the cables. Interim owner notification began on April 7, 20004. The recall began on September 24, 2004, when replacement parts were available, and will continue through October 29, 2004. Owners should contact Cadillac at 1-866-982-2339, Chevrolet at 1-800-630-2438 or GMC at 1-866-996-9463, or visit www.mygmlink.com, and enter your vehicle identification number.

Gm recall no. 04007.customers can also contact the national highway traffic safety administration's auto safety hotline at 1-888-DASH-2-DOT (1-888-327-4236).

Service Brakes

Feb 4, 2004 · NHTSA campaign 04V045000 · 68,875 vehicles

Problem: Certain sport utility vehicles, pickup trucks, and passenger vans fail to comply with the requirements of federal motor vehicle safety standard no. 135, ?passenger car brake systems.? Some of these vehicles were produced with an out-of-specification brake hydro-boost housing relief valve bore.

Original NHTSA wording

CERTAIN SPORT UTILITY VEHICLES, PICKUP TRUCKS, AND PASSENGER VANS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 135, ?PASSENGER CAR BRAKE SYSTEMS.? SOME OF THESE VEHICLES WERE PRODUCED WITH AN OUT-OF-SPECIFICATION BRAKE HYDRO-BOOST HOUSING RELIEF VALVE BORE.

Risk: Consequently, the valve o-ring seal May fracture. Steering efforts May be slightly increased while braking or parking. Under certain driving conditions, a fractured seal May require a slight increase in the applied brake pedal effort to achieve the same vehicle deceleration rate as prior to the seat fracture.

Original NHTSA wording

CONSEQUENTLY, THE VALVE O-RING SEAL MAY FRACTURE. STEERING EFFORTS MAY BE SLIGHTLY INCREASED WHILE BRAKING OR PARKING. UNDER CERTAIN DRIVING CONDITIONS, A FRACTURED SEAL MAY REQUIRE A SLIGHT INCREASE IN THE APPLIED BRAKE PEDAL EFFORT TO ACHIEVE THE SAME VEHICLE DECELERATION RATE AS PRIOR TO THE SEAT FRACTURE.

Remedy & notes

Dealers are to replace the hydro-boost relief valve. The recall began on June 18, 2004. Owners should contact Cadillac at 1-866-982-2339; Chevrolet at 1-800-630-2438; GMC at 1-866-996-9463; or Hummer at 1-866-486-6376.

Gm recall no. 04004.customers can also contact the national highway traffic safety administration's auto safety hotline at 1-888-DASH-2-DOT (1-888-327-4236).

Recall text as published by NHTSA and the manufacturer.

What owners complain about

Owner complaints filed with NHTSA; one complaint can name several areas. Not verified by NHTSA.

Complaints by year filed

2004: 2 complaints20042005: 1 complaints20052010: 1 complaints20102012: 1 complaints20122013: 3 complaints201332014: 2 complaints20142015: 1 complaints20151

2004 vs. other Cadillac Escalade Ext years

Owner complaints by model year; the darker bar is the 2004. Click a bar to switch year.

Questions

Does the 2004 Cadillac Escalade Ext have recalls?

Yes — NHTSA lists 2 recall campaigns covering the 2004 Cadillac Escalade Ext, the latest from Mar 17, 2004 (structure). A recall applies to specific vehicles: enter your VIN at nhtsa.gov/recalls to see whether yours is affected and still open.

What are the most common problems with the 2004 Cadillac Escalade Ext?

Owner complaints filed with NHTSA most often mention electrical system (5), service brakes (3), air bags (1). Complaints are consumer reports and are not verified by NHTSA.